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Sandi Hardmeier - MVP

:blush:) Yay. Thanks for letting me know.

--
__________________________________________
Sandi - Microsoft MVP since 1999
http://www.ie-vista.com
http://inetexplorer.mvps.org

Inetexplorer has changed - for instructions on how to
find old URLs, go here:
http://msmvps.com/spywaresucks/archive/2005/05/14/46971.aspx


Sarah-Lou said:
Hi!

Thanks so much for all your help. I've got hold of my isp yet again (who
i'd already written to in the first place and never answered me) and told
them what you'd said , and within 10 minutes they answered me with the
primary and alternate dns server numbers. Problem now solved. Thanks
again
for being so helpful!

Sandi Hardmeier - MVP said:
It seems that your automatically assigned DNS servers are not doing their
job. You need to find a way to manually assign them. Its well nigh
impossible for me to advise how to do this remotely.

--
__________________________________________
Sandi - Microsoft MVP since 1999
http://www.ie-vista.com
http://inetexplorer.mvps.org

Inetexplorer has changed - for instructions on how to
find old URLs, go here:
http://msmvps.com/spywaresucks/archive/2005/05/14/46971.aspx


Sarah-Lou said:
Hi! Soryy but probably being really stupid now, but I'm not really
sure
how
to do what you just said. I did go into Internet Protocol (TC/IP)
Properties. In there it said that my IP address in obtained
automatically
and my dns server is obtained automatically. Is this anything to do
with
what I'm meant to do?

:

Ok, gotta remember how to do this.... I'd like you to try a different
DNS
server.

Your ADSL modem should have a setup page accessible via a Web
browser...
generally accessed via IP address 192.168.0.1 or similar. That setup
page
should allow you to set DNS server.

Write down your original settings so that you can change back; see if
you
can change your primary and secondary DNS to the following addresses
(hoping
they're not locked to Bigpond users only):

61.9.240.14
61.9.224.15
61.9.134.49

More info about DNS here:
http://computer.howstuffworks.com/dns.htm

--
__________________________________________
Sandi - Microsoft MVP since 1999
http://www.ie-vista.com
http://inetexplorer.mvps.org

Inetexplorer has changed - for instructions on how to
find old URLs, go here:
http://msmvps.com/spywaresucks/archive/2005/05/14/46971.aspx



I did that. Here are the results:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\HP_Owner>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Hewlett
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8139/810x
Family
Fast
Eth
ernet NIC
Physical Address. . . . . . . . . : 00-11-D8-41-4B-7A

PPP adapter Internet ADSL:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 88.107.170.225
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 88.107.170.225
DNS Servers . . . . . . . . . . . : 80.225.255.50
80.225.255.58

C:\Documents and Settings\HP_Owner>

:

Ok, then your problem is DNS. That points directly to HOSTS file,
or
a
problem with your DNS Server (which is your ISP's responsibility).

You ran the command:

ipconfig /flushdns

Yes?

Go to a command line and type:

ipconfig /all

Please post back the results.

--
__________________________________________
Sandi - Microsoft MVP since 1999
http://www.ie-vista.com
http://inetexplorer.mvps.org

Inetexplorer has changed - for instructions on how to
find old URLs, go here:
http://msmvps.com/spywaresucks/archive/2005/05/14/46971.aspx


Yes I can view it when i type the numbers in the address bar.
Hurray!

:

You're not reading the advice carefully enough. My site does
not
say
to
delete smartdrv (which is a file that is stored on a Windows
startup
disk).
It says to *run* smartdrv, and then only when booting with a
startup
disk.

/rereg won't work with anything less than XP SP2 IIRC.

Go to the file menu in IE; is "work offline" enabled? Are you
able
to
access the site if you type into the addressbar 204.9.225.200?

--
__________________________________________
Sandi - Microsoft MVP since 1999
http://www.ie-vista.com
http://inetexplorer.mvps.org

Inetexplorer has changed - for instructions on how to
find old URLs, go here:
http://msmvps.com/spywaresucks/archive/2005/05/14/46971.aspx


message
Hi! I've tried the ipconfig /flushdns. I've exported
cookies.
I
tried
iexplore /rereg which wasn't a recognised command. I tried to
locate
the
files which your website said to delete (smartdrv etc), but I
can't
find
them
and neither does the computer when i search for them.

:

The 98se, winme and win98 are the sam files so i assume i
ignore
them.
I
changed the name of the hosts file in system32 but it hasn't
made a
difference at all. My computer is a hewlett packard which we
bought
from
comet with windows xp preinstalled on it.

Sandi Hardmeier - MVP" wrote:

You can ignore the SAM files and lmhosts. Its probably the
one
in
system32,
especially if it doesn't have a file type extension.

What is the history of this system? Who built it? What are
the
contents
of
the 98se, winme and win98 directories? They are worrying
me.

--
__________________________________________
Sandi - Microsoft MVP since 1999
http://www.ie-vista.com
http://inetexplorer.mvps.org

Inetexplorer has changed - for instructions on how to
find old URLs, go here:
http://msmvps.com/spywaresucks/archive/2005/05/14/46971.aspx


message
I haven't a clue. I jst did a search for the word hosts
and
lots
of
files
came up containing the word. Win98se, winme and win98
were
in
the
column
headed files folder. The computer I've got came with
Windows
XP
already
installed on it. Win98se and winme have also both got an
imhosts
file and
win98 has an lmhosts file. The date they were last
modified
was
05/08/2003.
They are all SAM files. In system32\drivers\etc I've got
hosts
file,
hosts.msn and imhosts and i've got a hosts file in
C:\WINDOWS\I386
and
also
an lmhosts.sa file also in that same folder. Does any of
that
tell
you
anything?

:

Operating system does make a difference; the most likely
culpfit
would be
in
system32/drivers.

Why do you have a win98se, winme and win98 directory?

--
__________________________________________
Sandi - Microsoft MVP since 1999
http://www.ie-vista.com
http://inetexplorer.mvps.org

Inetexplorer has changed - for instructions on how to
find old URLs, go here:
http://msmvps.com/spywaresucks/archive/2005/05/14/46971.aspx


in
message
Hi! Thanks for replying. I've not tried it yet as i
have a
few
files
called
Host.
They are located in the following folders:
Temporary Directory 1 for acsnet.zip\WIN98SE
C:\WINDOWS\I386
C:\WINDOWS\system32\drivers\etc
WIN98SE
WINME
WIN98

Am i meant to have this many? I forgot to say I'm on
XP.
Don't
know
if
that makes a difference.



:

Search your computer for a hidden file called HOSTS.
Rename
that
file
to
HOSTS.OLD. Test.
 

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