page cannot be displayed error

G

Guest

When logging into a site like hot mail, I get "the page cannot be displayed.
We have 3 computers networked at work. The main computer allows you to get
into any site, but the other 2 will not when entering a password. I have
contacted the ISP and they cannot help. Our system administrator is me I
assume since I am the office manager. Can anyone help me? I think the main
computer may have some type of restrictions on it. I want to be able to
check my e-mail and get to other sites when entering a password from all of
the computers and I am using Windows XP.
 
F

Frank Saunders, MS-MVP IE/OE

Shawna said:
When logging into a site like hot mail, I get "the page cannot be
displayed. We have 3 computers networked at work. The main computer
allows you to get into any site, but the other 2 will not when
entering a password. I have contacted the ISP and they cannot help.
Our system administrator is me I assume since I am the office
manager. Can anyone help me? I think the main computer may have
some type of restrictions on it. I want to be able to check my
e-mail and get to other sites when entering a password from all of
the computers and I am using Windows XP.

Secure sites: Make sure your firewall is not blocking port 443.
Go to Start | Run and enter these commans (press <Enter after each one).
Regsvr32 SOFTPUB.DLL
Regsvr32 Wintrust.dll
Regsvr32 Initpki.dll
Regsvr32 Dssenh.dll
Regsvr32 Rsaenh.dll
Regsvr32 Gpkcsp.dll
Regsvr32 Sccbase.dll
Regsvr32 Slbcsp.dll
Regsvr32 Mssip32.dll
Regsvr32 Cryptdlg.dll
See also
http://windows-help.net/WindowsXP/troub-10.html
http://www.mvps.org/inetexplorer/answers2.htm#secure_sites
http://www.mvps.org/inetexplorer/data/jjblack.htm
HOW TO: Troubleshoot Situations Where You Cannot Connect to Secure Web Sites
by Using Internet Explorer in Windows XP
http://support.microsoft.com/?kbid=813444
"The Page Cannot Be Displayed" Error Message on a Secure Web Site
http://support.microsoft.com/?kbid=303807
How to troubleshoot problems accessing secure Web pages with Internet
Explorer 6 Service Pack 2
http://support.microsoft.com/?kbid=870700

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
 
D

Don Varnau

Hi,
Try these easy steps first. You might get lucky. ;-)

First, clear the IE cache. IE> Tools> Internet Options> General> Delete
files (and delete offline content.) It's often recommended that the TIF
folder be kept at about 50 MB (Settings.)

Then find the Cookies folder(s) and delete any cookies from hotmail, msn or
passport. Or delete all cookies.

Check that settings aren't too restrictive in Internet Options> Privacy
(Cookies)

Other possibilities at:
http://support.microsoft.com/default.aspx?scid=kb;en-us;870700

http://www.mvps.org/inetexplorer/answers2.htm#secure_sites

http://www.mvps.org/inetexplorer/answers.htm#dns

Hope this helps,
Don
[MS MVP- IE/OE]
 

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