Page cannot be displayed error

[Cori]

Need help please!
When I open IE I get a message "page cannot be
displayed" and at the bottom says "cannot find server or
DNS error" I can open the same page using AOL browser so
I know it works. I check Microsoft knwoledge base and it
says to check for multiple wsock32.dll files, there is
only one wsock32.dll in my system so I guess that's not
the problem either. Can anybody help?

Thank You!

 

[Frank Saunders, MS-MVP]

Need help please!
When I open IE I get a message "page cannot be
displayed" and at the bottom says "cannot find server or
DNS error" I can open the same page using AOL browser so
I know it works. I check Microsoft knwoledge base and it
says to check for multiple wsock32.dll files, there is
only one wsock32.dll in my system so I guess that's not
the problem either. Can anybody help?

Thank You!

First eliminate any scumware.
See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[H Leboeuf]

How to Configure Internet Explorer to Work with AOL as Your ISP
http://support.microsoft.com/?kbid=165474 (i. e. 4, 5. W95/98 5/12/2003)

Cannot Browse the Internet Using Internet Explorer While Connected to AOL
When you upgrade Microsoft Internet Explorer or America Online (AOL) and
connect to AOL, you may not be able to browse the Internet by using Internet
Explorer or you may receive the following error message: This page cannot be
displayed.
http://support.microsoft.com/?kbid=238550 (i. e. 4, 5. W95/98/se/ME
12/5/2003)

 

[Guest]

I have cleaned all parasites with ad-aware, cwshredder, hijackthis and I still have the same problem, now when I try to connect to my home page my settings change automatically to the following Windows\system32\shdocclc.dll\dnserror.htm

What can I do next

Thanks Again

----- Frank Saunders, MS-MVP wrote: ----

Need help please
When I open IE I get a message "page cannot b
displayed" and at the bottom says "cannot find server o
DNS error" I can open the same page using AOL browser s
I know it works. I check Microsoft knwoledge base and i
says to check for multiple wsock32.dll files, there i
only one wsock32.dll in my system so I guess that's no
the problem either. Can anybody help

First eliminate any scumware
Se
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engine
http://mvps.org/winhelp2002/unwanted.ht

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zi
**Post your HijackThis log t
http://forums.spywareinfo.com/ or the Spyware forum a
http://forum.aumha.org/ for expert analysis, not here.*
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page
http://aumha.org/a/parasite.htm
If trying everything at that site does not fix the problem please post back
in the same thread

--
Frank Saunders, MS-MVP, IE/O
Please respond in Newsgroup. Do not send emai
http://www.fjsmjs.co
Protect your P
http://www.microsoft.com/security/protect