PA not receiving meeting related request of manager when she is alsoon the invite list


A

aahfong

Hello all,

I am currently helping out a personal assistant who in turn is a
delegate on her manager's calendar.

For reference, both PA and manager are on Outlook2007. Email system is
Exchange 2k10 for several months.

The PA receives his meeting requests just fine.

That is until she is ALSO on the invite list of the meeting request,
in which case she now only gets one meeting request request for
herself and NOT a second meeting request for her manager. Apparently
this was working a few weeks ago such that she would have got both
meeting request.

Example. Person A send invite to manager then delegate will get
invite. Person A send invite to manager AND delegate then delegate
will only get one invite - just for herself, the one for her manager
never comes.

The PA's doesn't have any rules and alerts. I will schedule a look on
the manager's Outlook with the PA but I am assured by her that his
settings are all correct.


Has anyone seen anything like this before. I have never come across
this before and somewhat stuck here. I don't have access to the
Exchange servers and would have to escalate on such points so can't
reply immediately on these point. Any hints/clues/revelation that
point more to the actual client-side settings would be really useful.

TIA
 
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A

aahfong

Hello all,

I am currently helping out a personal assistant who in turn is a
delegate on her manager's calendar.

For reference, both PA and manager are on Outlook2007. Email system is
Exchange 2k10 for several months.

The PA receives his meeting requests just fine.

That is until she is ALSO on the invite list of the meeting request,
in which case she now only gets one meeting request request for
herself and NOT a second meeting request for her manager. Apparently
this was working a few weeks ago such that she would have got both
meeting request.

Example. Person A send invite to manager then delegate will get
invite. Person A send invite to manager AND delegate then delegate
will only get one invite - just for herself, the one for her manager
never comes.

The PA's doesn't have any rules and alerts. I will schedule a look on
the manager's Outlook with the PA but I am assured by her that his
settings are all correct.

Has anyone seen anything like this before. I have never come across
this before and somewhat stuck here. I don't have access to the
Exchange servers and would have to escalate on such points so can't
reply immediately on these point. Any hints/clues/revelation that
point more to the actual client-side settings would be really useful.

TIA

After a bit of searching, I have someone who has identified the issue
with the installation of "Exchange 2010 Update Rollup 1". I'll have to
escalate and try keep this posted.
http://www.stupidchicken.co.uk/?p=41
Tx
 

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