Outlook XP not sending or receiving

[Eric the Viking]

Hi People

I have a problem that maybe someone can help me with please...

I had a working copy of Outlook XP and tried to upgrade to Outlook
2003...the upgrade crashed and I went through Add/Remove programs and took
out Outlook 2003...and then reinstalled the XP version...

The problem is this...now when I click on any buttons to do with
Send/Receive I get a message that says "The Operation Failed" I sent a
message to myself hoping it would work and got the following message, I have
deleted the recipient and my static IP address from the message:

Subject:
Sent: 04/04/2004 11:31
The following recipient(s) could not be reached:
on 04/04/2004 11:31
Relaying temporarily denied. Cannot resolve PTR record for

I have verified with the ISP that all of the settings are correct...my guess
is that something in the install of the 2003 version screwed up the
settings, however I do not have sufficient knowledge to fix it...I have
searched around on the Microsoft Knowledge Base with no luck...either I was
looking in the wrong place or this is a new problem...I will be extremely
grateful for any help...

Thanks
Eric

 

[Heather]

Eric,

I am having the same problem, only I had a trial version
of 2003 and went back down to XP pro. I don't have a
copy of 2003 to try and reinstall to see if it works, and
at the moment, I'm SOL. If you can figure out anything
please let me know (e-mail address removed). Thanks dude.

 

[Jeff Stephenson [MSFT]]

See if http://support.microsoft.com/default.aspx?scid=kb;en-us;312354 helps.

 

[Eric the Viking]

Thank you Jeff it worked perfectly...now all I have to do is to transfer all
of my shortcuts to the new profile and it will be first class again

Thank you very, very much

Eric Delves