Outlook XP - Insert File Not Responding

Discussion in 'Microsoft Outlook' started by Guest, Nov 30, 2004.

  1. Guest

    Guest Guest

    I have been experiencing problems when the dialog box opens upon requesting
    an insert file. The file drop down hangs up and the dialog box title shows a
    message that states "Insert File Not Responding". I have to wait and request
    the drop down file selection again in order to see the folders and files
    available for selection. I ran the repair on the PST file as well as a detect
    and repair on the reinstall of Outlook. I am wondering why this has started
    to happen suddenly. There has not been anything new or different that has
    been introduced to this PC. Thank you.
     
    Guest, Nov 30, 2004
    #1
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  2. Guest

    Roady [MVP] Guest

    You mean the dropdown list to browse your computer hangs? Clear your History
    in Control Panel-> Internet Options...

    --
    Robert Sparnaaij [MVP-Outlook]
    www.howto-outlook.com

    Tips of the month:
    -What do the Outlook Icons Mean?
    -Create an Office 2003 CD slipstreamed with Service Pack 1
     
    Roady [MVP], Nov 30, 2004
    #2
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  3. Guest

    Guest Guest

    No, that wasn't it. When I open a blank "new mail" and click on the insert
    file icon the insert file dialog box appears. I then click on the drop down
    arrow to browse my files to find the file I want to attach. This is the
    point where the system hangs and the title of the dialog box says "Insert
    File Not Responding". I cleared the history in Internet options but that
    didn't change anything. Thank you for your help. I would appreciate any
    other suggestions.

     
    Guest, Nov 30, 2004
    #3
  4. Guest

    Roady [MVP] Guest

    Do you've got any unreachable networklocations like disconected mapped
    network drives? These will cause such delays/hangs as well.

    --
    Robert Sparnaaij [MVP-Outlook]
    www.howto-outlook.com

    Tips of the month:
    -What do the Outlook Icons Mean?
    -Create an Office 2003 CD slipstreamed with Service Pack 1

    -----
     
    Roady [MVP], Dec 1, 2004
    #4
  5. Guest

    Guest Guest

    No. Everything is on the hard drive. I do however find that if I continue to
    click without waiting a small amount of time that I get a dialog box about
    winword.exe and ending the task. Could it be something in MS Word and not
    Outlook?

     
    Guest, Dec 1, 2004
    #5
  6. Guest

    Roady [MVP] Guest

    That is because you use Word as the e-mail editor. See if it also occurs
    when you use the Open... dialog in Word and other applications and try to
    browse for files.
    Also make sure you've got al your updates installed ;-)

    --
    Robert Sparnaaij [MVP-Outlook]
    www.howto-outlook.com

    Tips of the month:
    -What do the Outlook Icons Mean?
    -Create an Office 2003 CD slipstreamed with Service Pack 1

    -----
     
    Roady [MVP], Dec 2, 2004
    #6
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