Outlook XP Freezing

[Tim]

Outlook XP (running on XP Pro) keeps freezing when trying to open an e-mail
or attachment, no errors messages, sometimes waiting will see the e-mail
open sometimes Outlook has to be shutdown via task manager> there is no
signifigant CPU or memory useage going on during this frozen state.

Any suggestion??

Tim

 

[Can-so]

What is your pst size?
Have you run scanpst.exe on it?
What happens if you go to run and type "outlook /safe" with out the quotes
and hit ok


--
"Bother," said Pooh as he struggled with the computer.

"It never does quite what I want."

"I wish Christopher Robin were here."

 

[Tim]

What is your pst size?
Have you run scanpst.exe on it?
What happens if you go to run and type "outlook /safe" with out the quotes
and hit ok

The .pst file is about 120mb in size, I have run scanpst and apart from a
couple of minor errors (its words not mine) it found and corrected the
problem is still there.

Unfortunately I don't have access to the laptop, can you tell what the
expected results of outlook /safe are so I can pass them on and then get
the results back and let you know??

Thanks

Tim

 

[Can-so]

this would tell us if its a third party addin


--
"Bother," said Pooh as he struggled with the computer.

"It never does quite what I want."

"I wish Christopher Robin were here."