Outlook XP 2002 running on Windows Vista!

[Brian Tillman]

When is the last time you heard of a car company not supporting a car
that's only 5 years old.

Not an apples-to-apples comparison. Automobiles are durable goods and their
effective lives are measured in years or tens of years. Not so with so
rapidly changing environment like software and PCs. A PC's effectlve life
is about three years or less.

 

[Brian Tillman]

All the talk about Outlook 2002 and earlier not being supported is
fine and dandy, but I have the same problem as the original poster
with Outlook 2007 on Vista Home Premium. Vista is new on a laptop
and Office 2007 is a clean install (not upgraded). I also tried
Vista Mail and the same thing happens. Any suggestions for this?

Obviously not an Outlook problem, then. Best ask in a Vista networking
newsgroup.

BTW, since I'm here (not wanting to hijack a thread), I used to have
Outlook 2007 on XP SP2 and my e-mail accounts set up as IMAP
accounts. This doesn't work with my current setup as above.
Although the mail setup in outlook tests OK, when it tries to log on
to the IMAP server, it ultimately fails. This happens with two
different servers. I'd prefer to use IMAP over POP3 if possible.
Any suggestions for this?

Did you enable diagnostic logging to see what may be happening?
http://support.microsoft.com/kb/831053/en-us

 

[Guest]

Strange thing happend, Installed outlook 2002 as part of the office XP SBE
edition. Problem it didn't asked for a password anymore problem seems to be
solved, until I activated the product, it started asking for a password to
retrieve the mail.
What in activation triggers the password mechanisme??? So now the product is
activated. Licence is gone (can't use it on another machine) and I still
have a problem. No support , no license no problems solved .

That is a known compatibility issue between Outlook 2002/XP and Windows
Vista that won't be fixed as Outlook 2002/XP is out of mainstream support.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I have a problem that everytime I start Outlook to check my email it pops
up
the enter network password box even though this was saved when setting up
my
email account. Worked fine when I was running Windows XP but now with
Vista
it pops this window up every time I start Outlook. As long as outlook is
open and I have entered this it will work but as soon as I close it and
restart it I have to put the code in again. Anybody have a solution?

 

[Guest]

I'm not sure I would agree with that assessment, I have a friend who uses Win
95 in an HTML email system and hates the thought of having to "upgrade". I
believe the average user and the average American (note the words average,
not techie, not geek, not computer enthusiast, not businessman) can't just
buy new every three or four years. It's not practical for a one income
family, and that is nearly half of all US housholds, to have to upgrade.
While I agree that Microsoft has the right to continuously upgrade their
products or arbitrarily dismiss them I also feel ( and have substantial
evidence) that those actions could one day push them futher and further back
on profits. This is based on the availability of free products that are now
being used from many sources on the net. I also believe that the
consideration of the user who can't afford such expensive products could keep
Microsoft in the green by giving a minor upgrade for a much smaller price,
such as 10-30$ a year to keep a product usable. That would be a much smarter
business plan that the "let's keep going until our products are so expensive
only a few will buy them every year" attitude. Would you consider my opinion
logical? I hope so.

 

[Brian Tillman]

I'm not sure I would agree with that assessment, I have a friend who
uses Win 95 in an HTML email system and hates the thought of having
to "upgrade".

There are still Model Ts running as well, but that doesn't change what I
said.

I believe the average user and the average American
(note the words average, not techie, not geek, not computer
enthusiast, not businessman) can't just buy new every three or four
years.

You (and I) would probably be surprised. I realize it's anecdotal, but
judging from newsgroup content, it's amazing how many average people (by
their own admission) ran out and bought Vista or Office 2007 as soon as it
was commercially available.

It's not practical for a one income family, and that is
nearly half of all US housholds, to have to upgrade. While I agree
that Microsoft has the right to continuously upgrade their products
or arbitrarily dismiss them I also feel ( and have substantial
evidence) that those actions could one day push them futher and
further back on profits.

I have no dount that when the business model Microsoft uses no longer seems
to fit the market place, that they'll change.

This is based on the availability of free
products that are now being used from many sources on the net. I
also believe that the consideration of the user who can't afford such
expensive products could keep Microsoft in the green by giving a
minor upgrade for a much smaller price, such as 10-30$ a year to keep
a product usable. That would be a much smarter business plan that
the "let's keep going until our products are so expensive only a few
will buy them every year" attitude. Would you consider my opinion
logical? I hope so.

"Logic" and "marketing" don't seem to fit well together, as far as I can
tell. I can't deny that, to me, you make sense, but I'm not the
billionaire, and I suspect you're not either. If what you say were more
profitable, it would be the norm.

 

[Guest]

I was afraid that would be the response. Outlook 2002 is just too darn old.

While investigating this problem, I came across
http://support.microsoft.com/kb/290684
which talks about modifying the per-user entries under
HKEY_LOCAL_MACHINE\Software\Microsoft\Protected Storage System Provider
But that Key doesn't appear to live there under Vista, so I guess Outlook
has nowhere to store the password. And no, recreating the key didn't
magically create working Protected Storage ;-)

Although Office XP may be outside of mainstream support, I'm sure there are
some very clever Microsoft boffins who could suggest/build a fix for this
purely for the kudos.

So I'll check out the bundled Mail program that came with Vista, but it
might be that I just have to accept that I'm going to need to learn my email
passwords for a change!
--
Peter G Williams
Developer

That is a known compatibility issue between Outlook 2002/XP and Windows
Vista that won't be fixed as Outlook 2002/XP is out of mainstream support.
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003

I have a problem that everytime I start Outlook to check my email it pops
up the enter network password box

 

[Guest]

That is a known compatibility issue between Outlook 2002/XP and Windows
Vista that won't be fixed as Outlook 2002/XP is out of mainstream support.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I have a problem that everytime I start Outlook to check my email it pops
up
the enter network password box even though this was saved when setting up
my
email account. Worked fine when I was running Windows XP but now with
Vista
it pops this window up every time I start Outlook. As long as outlook is
open and I have entered this it will work but as soon as I close it and
restart it I have to put the code in again. Anybody have a solution?

I can understand MS can not support programs forever, but in this case I
think its a financial reason behind the decision not to provide a fix for
Outlook 2002. I purchase Outlook 2002 as part of the Office XP Student &
Teacher package which included Word, Excel, Power Point & OUTLOOK. The
equilvant offering in Office 2007 does not include Outlook so to follow MS's
answer to the problem, i.e. change to Office 2007, you have to buy the two
packages, Office 2007 Home & Student and the full retail Outlook 2007, as
Office XP ST is not accepted as an upgradable product. This means that for a
teacher there is not cost benefit to buying the the special package offered
for Office XP as the cost for will be the same as the regular retail when
both Office 2007 and Outlook 2007 are purchased. Pretty smart on MS's part I
guess, but it screws the teachers out of a little break MS gave them for
Office XP.

I just wish I had never gone with Vista on my new machine and just stuck
with Win XP. Vista has some good features, but I for one will be telling
people not to switch unless they plan on buying all new software as well as
the operating system, because it looks to me like MS is more interested in
increasing it's revenue than servicing it's customers.

 

[Guest]

There will be no hotfix for any developer to work on. When a product is out of support, it is not tested with newer software. Get over it.

Charming. It doesn't seem unreasonable to have Outlook support for 5 years.
Nevertheless, my new Mac has been working like a champ.

 

[Guest]

Of course, MS is all about monopoly and money and worms like you make a
living out of their constant "evolution"...

 

[Milly Staples [MVP - Outlook]]

HAHAHAHA!!! Chortle.... guffaw... teehee....

You have no clue... and I will not be giving them out. Go buy one.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Cerdito asked:

| Of course, MS is all about monopoly and money and worms like you make
| a living out of their constant "evolution"...
|
| "Milly Staples [MVP - Outlook]" wrote:
|
||
|| There will be no hotfix for any developer to work on. When a
|| product is out of support, it is not tested with newer software.
|| Get over it.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, ron asked:
||
||| Can't you admit that it seems a little strange that MS can design a
||| 'feature' that forces you to have to buy updates to their other
||| flagship product?
|||
||| If you want to compare warrnaties between car companies and software
||| companies... bring it on. One is a whole lot more accoutable than
||| the other. And don't bother telling me that Office XP is out of
||| warranty... I'll remind you that MS talks about backward
||| compatibility to set the expectation of their customers.
|||
||| What really bothers me is that Vista politely reminded me that the
||| product was no longer supported and would bring me directly to a
||| website where I could buy Office 2007. Maybe they should have put
||| the developer of that error message on the hotifx instead of trying
||| to part me with my money.
|||
|||
||| "Brian Tillman" wrote:
|||
||||
||||| I think I'm done buying Microsoft products. I'm tired of spending
||||| my hard earned money on products that I can't update. They are
||||| also bugged to death.
||||
|||| Let me ask you: do you expect automobile manufacturers to give you
|||| free upgrades to older automobiles you've purchased when they make
|||| changes to their later lines?
|||| --
|||| Brian Tillman

 

[Guest]

Hi - new to discussion groups - was just on here looking out for a fix for
the same issue of that stupid 'Enter Network Password' prob using Office Xp
on Vista. I live in New Zealand, one income, 3 small kids and just upgraded
from Win98SE and Office 2000 (yes old - but 7 yr old Dell PC ran like a dream
and never needed to upgrade until too hard to get my irritating Sony DVD
Handycam DVD703E *.vob files off the rubbish little miniDVDs with old OS) -
to find that even when I upgrade as much as I can afford - I am STILL stuck
in the world of 'not compatible'! Not only do I have the crappy little
password prob, but STILL can't get my files off the rotten DVD's - as now
I've surpassed the Sony supported software by having Vista - and there is NO
OTHER software to do the trick! Money spent - no support - still unhappy
Never had a mac.... thinking.....thinking.....

 

[Guest]

Dear MicroSoft:
So when I ran the MicroSoft download to create the "Windows Vista Business
Task List" which listed the software I needed to uninstall, Minor
incompatibilities, etc.
Can you tell someone in that dept to include MicroSoft products in the search?
All the other products you listed are out of "your" mainstream support also.
Since I installed Vista 3 months after you knew about this
"incompatibility", did I also click an "I agree" with a hold harmless
agreement buried somewhere, dealing with you knowingly not telling me about a
preexisting incompatibility in your own software.

That is a known compatibility issue between Outlook 2002/XP and Windows
Vista that won't be fixed as Outlook 2002/XP is out of mainstream support.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I have a problem that everytime I start Outlook to check my email it pops
up
the enter network password box even though this was saved when setting up
my
email account. Worked fine when I was running Windows XP but now with
Vista
it pops this window up every time I start Outlook. As long as outlook is
open and I have entered this it will work but as soon as I close it and
restart it I have to put the code in again. Anybody have a solution?

 

[Guest]

I was very disappointed that MS would not support the previous versions of
Office that I actually thought of buying WinXP to put on my laptop, thought
better of that, why give the giant more money than he deserves! I'll just
tie up the helplines when I can

FWIW; There are many other older non-Microsoft software products that won't
run on Windows Vista and won't be updated. Ever owned a Mac? It is even
worse then and often requires to change your hardware completely as older
hardware models won't support the upgrade.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Thanks,

I think I'm done buying Microsoft products. I'm tired of spending my hard
earned money on products that I can't update. They are also bugged to
death.

That is a known compatibility issue between Outlook 2002/XP and Windows
Vista that won't be fixed as Outlook 2002/XP is out of mainstream
support.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I have a problem that everytime I start Outlook to check my email it
pops
up
the enter network password box even though this was saved when setting
up
my
email account. Worked fine when I was running Windows XP but now with
Vista
it pops this window up every time I start Outlook. As long as outlook
is
open and I have entered this it will work but as soon as I close it and
restart it I have to put the code in again. Anybody have a solution?

 

[Guest]

Yeah, I did that once, but Vista Mail is like outlook express, lacks some of
the nicer (more "techy") features of Outlook. I'll deal with entering the
password until some bright Vista techie puts in a solution for the problem.
I won't invest upward of $300 for an "upgrade" to Office Pro to get the same
things I currently have in Office XP. Bill Gates has more than enough of my
money already. If I had the choice, my new laptop would have had XP
installed instead of Vista.

 

[Guest]

I carn't beleive this, I have 5 email address for work and do not have the
time to log in my password everytime im in and out of the office.
I there a solution now , 3 months on since your meassage.
Phil

 

[Guest]

I can't say I'm at all surprised by Microsoft's greed. They are as bad as
the oil companies. Bill will never have enough...

What does surprise me is this guy's (BT) hysterical defense of them! Do you
work for them? If so, your customer service etiquette needs some work.

Btw, the allegations about Macs is not true. While Microsoft digs it's own
grave, Apple is cashing in with hardware and software that actually considers
the user's needs. Now we understand their commercials.

 

[Brian Tillman]

What does surprise me is this guy's (BT) hysterical defense of them!
Do you work for them? If so, your customer service etiquette needs
some work.

You're funny!

 

[Guest]

I certainly second the motion..... this is a cunning way to force people to
upgrade... but for personal use it then become very very expensive....

Thanks,

I think I'm done buying Microsoft products. I'm tired of spending my hard
earned money on products that I can't update. They are also bugged to death.

That is a known compatibility issue between Outlook 2002/XP and Windows
Vista that won't be fixed as Outlook 2002/XP is out of mainstream support.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

I have a problem that everytime I start Outlook to check my email it pops
up
the enter network password box even though this was saved when setting up
my
email account. Worked fine when I was running Windows XP but now with
Vista
it pops this window up every time I start Outlook. As long as outlook is
open and I have entered this it will work but as soon as I close it and
restart it I have to put the code in again. Anybody have a solution?

 

[Guest]

I just moved to Vista, I have office 2007 with Paid Hotmail service.
Everything was fine for a week and then the passord problem showed up.
I also had this problem with XP and Office 2007
I can't get into Hotmail from Outlook. I tried adding Connector and it gave
an error stating it was unable to save the password.

lets get this fixed!

 

[Guest]

Installing and Logging in to messenger worked for me, but I'm running Vista
and Outlook 2007.