Outlook won't remember password

[info]

I have searched old threads and see this has been discussed, but there
doesn't seem to be a satisfactory answer. On my computer, running XP,
everything is fine. On another computer, also running XP, Outlook
won't remember the email login password, even though I have checked it
in the account setup and when it asks me for a password. All of the
account setings are exactly the same on both computers. Please help!


Thanks,

Peter

 

[Scott Atkins[MSFT]]

Hi Peter,

The problem you are experiencing is normally due to the Registry containing incorrect information for the Protected Storage System Provider registry subkey for your account.

For more information on , please refer to Knowledge Base article

275465 Your password is not retained when Outlook 2000 is installed with the Corporate or Workgroup option in Windows 2000 or Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;275465

Regards,

Scott Atkins MCSE, MCSA
Partner Technical Lead - Outlook
Microsoft Technical Support
for Platforms and Business Applications
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