Outlook won't remember password

  • Thread starter Thread starter info
  • Start date Start date
I

info

I have searched old threads and see this has been discussed, but there
doesn't seem to be a satisfactory answer. On my computer, running XP,
everything is fine. On another computer, also running XP, Outlook
won't remember the email login password, even though I have checked it
in the account setup and when it asks me for a password. All of the
account setings are exactly the same on both computers. Please help!


Thanks,

Peter
 
Hi Peter,

The problem you are experiencing is normally due to the Registry containing incorrect information for the Protected Storage System Provider registry subkey for your account.

For more information on , please refer to Knowledge Base article

275465 Your password is not retained when Outlook 2000 is installed with the Corporate or Workgroup option in Windows 2000 or Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;275465

Regards,

Scott Atkins MCSE, MCSA
Partner Technical Lead - Outlook
Microsoft Technical Support
for Platforms and Business Applications
--------------------
 
Back
Top