Outlook won't close

D

Dave

I'm running Outlook2000 under WinXP and when I close
Outlook it either hangs in memoey and continues to run or
the mail icon stays up in the taskbar. I then have to
open the task manager and kill it there. I've installed
the latest Office service packs and searched the knowlege
base but cannot find a similar problem posted. I believe
I've had this problem as far back as the Win98 days.
Anyone have an idea how i can fix this?
 
L

Lorien

I'm betting it's just taking so long you're assuming it's locked when it's
simply taking a long time. I assume when you close it in task manager, it's
not saying it wasn't responding. Part of the time it takes to open and
close Outlook is dependent on the size of the .pst file and whether or not
you have it set to make an automatic backup.

First, I'd empty the deleted items folder. Then archive the old messages
and set auto-archive for an appropriate time interval for your situation.
With the smaller .pst file, you might find everything works faster.
 

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