Outlook will not open .pst file


C

Clydesdale

I exported my emails to a .pst file prior to reformatting my hard
disk. Now after re-installing Outlook it will not open the .pst file,
saying it is "not compatible with this version of the Personal Folders
information service." What does this mean?
 
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D

DL

Ensure read only flag of pst is off.
Presumably the pst is on yr hd and not on a cd.
In OL File/Open/Personal Folders....browse to pst
 
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C

Clydesdale

Read only flag is off. Am using outlook 2002. Under File/Open the only
option available is Outlook Data File. Choosing this and browsing to
the .pst file, I get same message as before.
 

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