Outlook will not load

[Les]

I have one workstation with dual OS on it (XP/98) with
office 2000 loaded. On 98 outlook 2000 loads fine. on XP
it hangs at the splash screen, and consumes 99%. I did a
restore, and de-install of Office, and re-install, but it
still will not load. We use Exchange 2000.

 

[Brian Tillman]

I have one workstation with dual OS on it (XP/98) with
office 2000 loaded. On 98 outlook 2000 loads fine. on XP
it hangs at the splash screen, and consumes 99%. I did a
restore, and de-install of Office, and re-install, but it
still will not load. We use Exchange 2000.

Try deleting or renaming outcmd.dat, located in %USERPROFILE%\Application
Data\Microsoft\Outlook. That's a hidden folder, by the way.