Outlook trying to backup to wrong drive

[newhorizon1]

I've used the PST backup tool for a long time, backing up to an external hard
drive (J: on my system). I recently replaced that drive with a new, larger
one, which my system recognizes as E:. I changed the Backup settings to
reflect this. But upon starting the backup, the progress box tells me it's
sending it to E:, then after a few seconds, I get an error message that J: is
unavailable or has been moved, please contact system admin. for assistance.
In the progress box, it also shows that it has switched from sending the file
to E: to sending to J: -- which of course doesn't exist. The backup fails.

I've tried uninstalling and reinstalling the Backup tool, but that didn't
work. I also tried plugging the new drive into the same port the old one was
in, but my system still recognizes it as E:.

Any ideas how to correct this? The backup drive works fine for all other
applications, so it's not a problem with the drive itself, I don't think.

Thanks!

 

[Brian Tillman [MVP - Outlook]]

I've used the PST backup tool for a long time, backing up to an external
hard
drive (J: on my system). I recently replaced that drive with a new, larger
one, which my system recognizes as E:. I changed the Backup settings to
reflect this. But upon starting the backup, the progress box tells me it's
sending it to E:, then after a few seconds, I get an error message that J:
is
unavailable or has been moved, please contact system admin. for assistance.
In the progress box, it also shows that it has switched from sending the
file
to E: to sending to J: -- which of course doesn't exist. The backup fails.

Click FIle>Data File Management. Does anything show there referencing J?

 

[Brian Tillman [MVP - Outlook]]

No, both the PST and archive file map to the C: drive. Nothing about J there
at all.

I'd start with a new mail profile.

 

[Fred J]

I'd start with a new mail profile.

Friends,

I don't think you understand what's happening to newhorizon1...... He is
using the MS Outlook Backup tool to back up all his email accounts. (This
does not have to be in the same location as your Outlook data file.). I
don't know what is causing this, for I am having the same problem.

What I did is I changed the drive letter back to the original that the
external had when the BU was working. Good Luck.

Fred