Outlook shuts down spontaneously

[Stuart Kinner]

I'm running Windows XP Home and Office XP Standard, and
have been for about a year. All of a sudden I'm having a
problem with Outlook: I open the program, then after a
short period of time it closes down itself. The end
result is that I can't read my email. The time before it
shuts down varies between a couple of seconds and a
couple of minutes, and sometimes it starts downloading my
(POP) email before shutting down. I have done a 'repair'
installation of Outlook from my Office CD, but no change.
Any advice please?????

 

[Pat Garard]

G'Day Stuart,

This MAY be a Windows Problem.

Use Task Manager to make sure that there are
no processes called 'OUTLOOK.EXE'.

Fire up Outlook, and wait 'till it does its thing!

After Outlook disappears, fire up Task Manager
and see if you can find a process called 'OUTLOOK.EXE'.
If you can, then Outlook's Window is missing.

Can you describe 'exactly' what happens? Any Messages?
etc etc ???????????????????????????????
--
Regards,

Pat Garard.
apgarardATbigpondDOTnetDOTau
_______________________________________________

"One look is worth a thousand rumours."
Wen Hou, Warring States Period.
"Look twice!"
Pat Garard, 2003.

 

[stuart]

G'day Pat -- thanks for replying. I did as you instructed
and for the 5-10 seconds when Outlook is open it does
appear in Task Manager, but as soon as it closes, it also
disappears from Task Manager. It seems to occur when
Outlook starts trying to download email, but sometimes it
stays open long enough to download a few messages, so it
doesn't seem to be related to one particular message it's
trying to download.

I don't get any error messages, beeps or other
indications that Outlook is closing: it just opens as
usual, starts to download email, then disappears! I'm
currently downloading the latest patches for Office XP
but they seem to be related to security, so I doubt that
they will fix the problem.

Any further thoughts/advice would be VERY welcome!

cheers,
stuart

 

[Pat Garard]

G'Day Again Stewart,
Have a look at:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290231&Product=ol2002
Does this fit the bill?
--
Regards,

Pat Garard.
apgarardATbigpondDOTnetDOTau
_______________________________________________

"One look is worth a thousand rumours."
Wen Hou, Warring States Period.
"Look twice!"
Pat Garard, 2003.