Outlook rule not working

[Curtis Guy]

I have a rule that looks at specific words in the subject and then forwards
the message to another email address. I receive 2 emails daily with the
same subject. Only 1 message gets forwarded.

The difference between the 2 emails is that one is sent directly to my email
address and the other is forwarded to my email address from a Gmail account
that is setup with email forwarding.

The email that is forwarded from my Gmail account never gets forwarded by
the rule. The subject line of the Gmail email is identical to the subject
line of the message that does get forwarded.

Does anyone have any ideas or suggestions how to resolve this?

Thanks in advance.

Curtis

 

[Brian Tillman]

I have a rule that looks at specific words in the subject and then
forwards the message to another email address. I receive 2 emails
daily with the same subject. Only 1 message gets forwarded.

The difference between the 2 emails is that one is sent directly to
my email address and the other is forwarded to my email address from
a Gmail account that is setup with email forwarding.

Are both messages received via the same Outlook account? What version of
Outlook and what type of account?