Outlook Retrieving Information

[Jon]

I am getting a periodic balloon popping up on a number of users
workstations that states Outlook is trying to retrieve information from the
Exchange server. I thought it was whether or not it was set to be in Cache
mode but I am getting the balloons either way.
I'm using Outlook 2003 connecting to Exchange Server 2003. Any idea why
this is happening or has someone had this issue and fixed it before? Any
help would be appreciated.

Thanks,
Jon

 

[Guest]

You could be lookin at any one of a zillion reasons for this. One thing
perhaps to take a peek at is memory. If you or someone else is calling up
something from the bowels of your mailbox or public folders then it may have
an impact on other users as Exchange uses resources to drill down to that
page or pages and get you the data. Also try running the EXBPA tool to scan
the Exchange server for misconfiguration.
Also, you might want to download this analyzer and see if it can help:

http://www.microsoft.com/downloads/...6b-de34-4f1c-aeba-fed1256caf9a&DisplayLang=en

When Outlook is running, hold down the ctrl key and right-click the outlook
icon in the system tray and then select connection info (when you experience
slow connections). This will show you response time for exchange and your
global catalogue servers; it may point to the bottleneck.

Another thing you can check is the user's profile. You may have some
corruption. Try testing with one profile only - recreate it on the PC in
question to see if that helps.

 

[Guest]

One more thing to look at in your Exchange server is if you have more than 1
GB of RAM:
Do you have the /3gb /userva=3030 switch in your boot.ini? With more than
1 GB of RAM, that switch should be added. It can be used on all versions of
Windows 2003.

 

[Jon]

Kathleen,

Thank you very much for the response. It is appreciated. I have run the
BPA against my system and it came back with a couple of registry tweaks and
that was it.
I have upgraded the Exch Org from 2k to 2k3 since I ran it though so I will
run it again to see what it tells me. Along with your other suggestions.

I do have the /3gb switch but not the /userva=3030. What does the userva
switch do for me? I do have a switch after the /3gb. It's this one:
/NoExecute=OptOut

So, you're thinking this is an Exchange issue and not a client one huh?
Have you seen this before?

 

[Guest]

With the /Userva switch, you can customize how the memory is allocated when
you use the /3GB switch. The number following /Userva= is the amount of
memory in megabytes (MB) that will be allocated to each process. If you set
/3gb /Userva=3030, this reserves 3,030 MB of memory to the process space,
as compared to 3,072 MB when you use the /3GB switch alone. The 42 MB that
is saved when you set /Userva=3030 is used to increase the kernel memory
space, free system page table entries (PTEs). The PTE memory pool is
increased by the difference between 3 GB (specified by the /3GB switch) and
the value that is assigned to the /Userva switch.

I have seen this before, in another organization after an upgrade to
Exchange 2003 from 5.5. Unfortunately I wasn't the Exchange Admin any longer
as they had removed our old Exchange 5.5 box from our campus to their
location. They never did rectify the issue and we had to learn to live with
it for as long as I worked there.

However, there are some terrific resources and newsgroups out there so I've
been picking up information here and there.


--
Kathleen Orland

http://www.howto-outlook.com/