Outlook REPLY-original messages CORRUPTED

L

Leo Kerner

When replying to an email, the sender's portion gets lost...

Sequence of events:
I send a msg to correspondant. Correspondant replies
I get reply. It contains both her msg and my original message.
I press reply. The msg displayed for me to reply contains my original
message, but NOT Correspondant's reply.

What is happenning and how can be fixed?

Leo
 
B

Brian Tillman

Leo Kerner said:
Sequence of events:
I send a msg to correspondant. Correspondant replies
I get reply. It contains both her msg and my original message.
I press reply. The msg displayed for me to reply contains my original
message, but NOT Correspondant's reply.

The general cause of this is an add-in that is scanning either incoming or
outgoing mail.
 
L

Leo Kerner

such as an anti-virus program?
the corruption seems to take place when i click REPLY; it is then that
correspondant's reply disappears.
Cheers,
Leo
 
B

Brian Tillman

Leo Kerner said:
such as an anti-virus program?
the corruption seems to take place when i click REPLY; it is then that
correspondant's reply disappears.

You're right, I'm not. I misread what you posted.
 
L

Leo Kerner

I am confused now. Right about what?
Is it an antivirus program that can cause the symptoms I have described, yes
or no?
Leo
 
B

Brian Tillman

Leo Kerner said:
Is it an antivirus program that can cause the symptoms I have
described, yes or no?

I don't see how what you describe can be attributed to an A/V program.
 

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