OUTLOOK RECEIVING AND SENDING

[Guest]

I am using Outlook 2000 XP on a Windows 2000 system. I connect via a phone
line. Everytime I want to send or receive mail in outlook, I must go to
tooks, e-mail account, view or change existing account, change and then add
my password, click next and then finish. Then click on send/receive button
again. If I am lucky, it will start to download my mail. Sometimes, it just
gives me an error. I have talked with my provider and confirmed that
everything is configured correctly. Someone told me the problem was the
Norton SystemWorks I have installed on my computer. Is anyone else having
these type of problems?

 

[Kim Odell]

I'm using Outlook 2000 and receive messages just fine.
However, my ISP just started requiring authentication for
outgoing messages, and Outlook won't save my password, so
every time I open Outlook, I have to go through the
Tools/Accounts/Change thing, re-enter the passwords (I
have four e-mail accounts). When I through checking
messages, if I minimize Outlook it will hold the
passwords, but if I close it out, I have to go through
the procedure the next time I open Outlook.

I've tried the Knowledge Base, tried the solutions
offered there by changing stuff in the Registry, but the
procedures suggested there somehow cannot be completed,
so I don't know what to do next...

If you solve the problem, please let me know!

Kim