Outlook Question

[John Smith]

Gang,


I have a client that I am working with and the strangest thing happened! I
was working
on a domain authentication issue and had to delete a user account from a
computer.

After this I recreate the user and no email, so strange! All of my client's
emails are gone
all of his personal saved emails everything, In fact I have to reconfigure
the Outlook
mail settings just to get email running.

So the end result......I cant find the guys email and I have no idea what is
going on!


HELP!!


Client OS XP
Outlook 2002 patched

Thanks

Joe

 

[Stefan Johansson]

Hi,

Even if you create a new user with the same name its different from the
other (Not the same SID)

If you log on to that computer with admin rights and browse 'C:\Documents
and Settings\' you will probably see more than one profile for that username
with added numbers like User.000.

You will probaly find the file containing the emails in one of them
(probably the one without any numbers)

/Stefan Johansson

 

[John Smith]

Stefan


Yes you are so correct the good old SID how could I forget!:> I was able to
follow your clear instructions and access the user folder it said access
denied. I took ownership of the particular dir and gained access as
administrator.

I have looked in all of the folders and all I see are a couple of 1kb files
and desktop settings such as icons and such. In particular what should I be
looking for relative the email messages, file type or folder?

Thanks for the help!

 

[Lanwench [MVP - Exchange]]

Stefan


Yes you are so correct the good old SID how could I forget!:> I was
able to follow your clear instructions and access the user folder it
said access denied. I took ownership of the particular dir and
gained access as administrator.

I have looked in all of the folders and all I see are a couple of 1kb
files and desktop settings such as icons and such. In particular
what should I be looking for relative the email messages, file type
or folder?

Thanks for the help!

Are you using Exchange?
Where is/was the PST file, if you were using one? Search for *.pst.