OUTLOOK question for RUSS

[Guest]

I'm assumming this is going to get to Russ, since, after reading numerous
posts, it seems as if he is the authority on Outlook; but if anyone can help,
I'd greatly appreciate it.
I have read KB article 287563
(http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002)
And... when I attempt to install the Outlook Address Book Service, there is
no "Additional Address Books", after I click "Add" under "View or Change
existing directories or address books".
Here's the interesting item... I tested it on mine; and the above mentioned
option was not there; however, I was able to right click on my contacts
folder, and I was able to "show this folder as an email address book". I
then was able to view my contacts whenever I clicked the "To" button, when
sending a new message.
HOWEVER, when I did this on my client's machine, they received the same
error message they have been receiving:
"Unable to complete operation. A fatal error has occurred in Outlook".

What do I need to do to fix this????

Thank you!

Luke

 

[Russ Valentine [MVP-Outlook]]

When the option is not there, it simply means you have already added the
Outlook Address Book Service to the profile. This problem is completely
different than simply not having configured the Outlook Address Book
Service. You have a seriously corrupted Outlook profile and we have no
information on what steps created the problem, what Outlook version you are
using, nor what information store you are using. Without that information,
no one can hazard a guess.

 

[Guest]

Wait... that option to add an "additional address book" is there. stilll i
get the window saying there's a fatal error. Does this still mean that the
file is corrupted?
--
lfheb

When the option is not there, it simply means you have already added the
Outlook Address Book Service to the profile. This problem is completely
different than simply not having configured the Outlook Address Book
Service. You have a seriously corrupted Outlook profile and we have no
information on what steps created the problem, what Outlook version you are
using, nor what information store you are using. Without that information,
no one can hazard a guess.
--
Russ Valentine
[MVP-Outlook]

I'm assumming this is going to get to Russ, since, after reading numerous
posts, it seems as if he is the authority on Outlook; but if anyone can
help,
I'd greatly appreciate it.
I have read KB article 287563
(http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002)
And... when I attempt to install the Outlook Address Book Service, there
is
no "Additional Address Books", after I click "Add" under "View or Change
existing directories or address books".
Here's the interesting item... I tested it on mine; and the above
mentioned
option was not there; however, I was able to right click on my contacts
folder, and I was able to "show this folder as an email address book". I
then was able to view my contacts whenever I clicked the "To" button, when
sending a new message.
HOWEVER, when I did this on my client's machine, they received the same
error message they have been receiving:
"Unable to complete operation. A fatal error has occurred in Outlook".

What do I need to do to fix this????

Thank you!

Luke

 

[Guest]

Outlook 2003 (11.5608.5606) is my version.
How do I tell which information store I am using??

Thanks again
--
lfheb

When the option is not there, it simply means you have already added the
Outlook Address Book Service to the profile. This problem is completely
different than simply not having configured the Outlook Address Book
Service. You have a seriously corrupted Outlook profile and we have no
information on what steps created the problem, what Outlook version you are
using, nor what information store you are using. Without that information,
no one can hazard a guess.
--
Russ Valentine
[MVP-Outlook]

I'm assumming this is going to get to Russ, since, after reading numerous
posts, it seems as if he is the authority on Outlook; but if anyone can
help,
I'd greatly appreciate it.
I have read KB article 287563
(http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002)
And... when I attempt to install the Outlook Address Book Service, there
is
no "Additional Address Books", after I click "Add" under "View or Change
existing directories or address books".
Here's the interesting item... I tested it on mine; and the above
mentioned
option was not there; however, I was able to right click on my contacts
folder, and I was able to "show this folder as an email address book". I
then was able to view my contacts whenever I clicked the "To" button, when
sending a new message.
HOWEVER, when I did this on my client's machine, they received the same
error message they have been receiving:
"Unable to complete operation. A fatal error has occurred in Outlook".

What do I need to do to fix this????

Thank you!

Luke

 

[Russ Valentine [MVP-Outlook]]

Are you running against Exchange Server or not?
Is the option to add the Outlook Address Book there or not?
--
Russ Valentine
[MVP-Outlook]

Outlook 2003 (11.5608.5606) is my version.
How do I tell which information store I am using??

Thanks again
--
lfheb

When the option is not there, it simply means you have already added the
Outlook Address Book Service to the profile. This problem is completely
different than simply not having configured the Outlook Address Book
Service. You have a seriously corrupted Outlook profile and we have no
information on what steps created the problem, what Outlook version you
are
using, nor what information store you are using. Without that
information,
no one can hazard a guess.
--
Russ Valentine
[MVP-Outlook]

I'm assumming this is going to get to Russ, since, after reading
numerous
posts, it seems as if he is the authority on Outlook; but if anyone can
help,
I'd greatly appreciate it.
I have read KB article 287563
(http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002)
And... when I attempt to install the Outlook Address Book Service,
there
is
no "Additional Address Books", after I click "Add" under "View or
Change
existing directories or address books".
Here's the interesting item... I tested it on mine; and the above
mentioned
option was not there; however, I was able to right click on my contacts
folder, and I was able to "show this folder as an email address book".
I
then was able to view my contacts whenever I clicked the "To" button,
when
sending a new message.
HOWEVER, when I did this on my client's machine, they received the same
error message they have been receiving:
"Unable to complete operation. A fatal error has occurred in Outlook".

What do I need to do to fix this????

Thank you!

Luke

 

[Guest]

I'm running Exchange and a POP-3, third party account for all external email.
The Address Bok option does show up.
--
lfheb

Are you running against Exchange Server or not?
Is the option to add the Outlook Address Book there or not?
--
Russ Valentine
[MVP-Outlook]

Outlook 2003 (11.5608.5606) is my version.
How do I tell which information store I am using??

Thanks again
--
lfheb

When the option is not there, it simply means you have already added the
Outlook Address Book Service to the profile. This problem is completely
different than simply not having configured the Outlook Address Book
Service. You have a seriously corrupted Outlook profile and we have no
information on what steps created the problem, what Outlook version you
are
using, nor what information store you are using. Without that
information,
no one can hazard a guess.
--
Russ Valentine
[MVP-Outlook]
I'm assumming this is going to get to Russ, since, after reading
numerous
posts, it seems as if he is the authority on Outlook; but if anyone can
help,
I'd greatly appreciate it.
I have read KB article 287563
(http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002)
And... when I attempt to install the Outlook Address Book Service,
there
is
no "Additional Address Books", after I click "Add" under "View or
Change
existing directories or address books".
Here's the interesting item... I tested it on mine; and the above
mentioned
option was not there; however, I was able to right click on my contacts
folder, and I was able to "show this folder as an email address book".
I
then was able to view my contacts whenever I clicked the "To" button,
when
sending a new message.
HOWEVER, when I did this on my client's machine, they received the same
error message they have been receiving:
"Unable to complete operation. A fatal error has occurred in Outlook".

What do I need to do to fix this????

Thank you!

Luke

 

[Russ Valentine [MVP-Outlook]]

So at what point exactly do you get this "fatal error" message and do you
get any specific information either in the error message or in Event Viewer?
Have you contacted your Exchange Administrator about potential problems with
your mailbox?
--
Russ Valentine
[MVP-Outlook]

I'm running Exchange and a POP-3, third party account for all external
email.
The Address Bok option does show up.
--
lfheb

Are you running against Exchange Server or not?
Is the option to add the Outlook Address Book there or not?
--
Russ Valentine
[MVP-Outlook]

Outlook 2003 (11.5608.5606) is my version.
How do I tell which information store I am using??

Thanks again
--
lfheb


:

When the option is not there, it simply means you have already added
the
Outlook Address Book Service to the profile. This problem is
completely
different than simply not having configured the Outlook Address Book
Service. You have a seriously corrupted Outlook profile and we have no
information on what steps created the problem, what Outlook version
you
are
using, nor what information store you are using. Without that
information,
no one can hazard a guess.
--
Russ Valentine
[MVP-Outlook]
I'm assumming this is going to get to Russ, since, after reading
numerous
posts, it seems as if he is the authority on Outlook; but if anyone
can
help,
I'd greatly appreciate it.
I have read KB article 287563
(http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002)
And... when I attempt to install the Outlook Address Book Service,
there
is
no "Additional Address Books", after I click "Add" under "View or
Change
existing directories or address books".
Here's the interesting item... I tested it on mine; and the above
mentioned
option was not there; however, I was able to right click on my
contacts
folder, and I was able to "show this folder as an email address
book".
I
then was able to view my contacts whenever I clicked the "To"
button,
when
sending a new message.
HOWEVER, when I did this on my client's machine, they received the
same
error message they have been receiving:
"Unable to complete operation. A fatal error has occurred in
Outlook".

What do I need to do to fix this????

Thank you!

Luke

 

[Guest]

They get the error whenever they attempt to Navigate to "All Contacts" in
their Address Book.
Bad News... I'm the IT Admin. This is new to me, as well as exchange. FYI,
We do not rely on exchange right now because we are running SBS 3003 on a
lone server... So the exchange is truncated.

Thanks again, Russ.
--
lfheb

So at what point exactly do you get this "fatal error" message and do you
get any specific information either in the error message or in Event Viewer?
Have you contacted your Exchange Administrator about potential problems with
your mailbox?
--
Russ Valentine
[MVP-Outlook]

I'm running Exchange and a POP-3, third party account for all external
email.
The Address Bok option does show up.
--
lfheb

Are you running against Exchange Server or not?
Is the option to add the Outlook Address Book there or not?
--
Russ Valentine
[MVP-Outlook]
Outlook 2003 (11.5608.5606) is my version.
How do I tell which information store I am using??

Thanks again
--
lfheb


:

When the option is not there, it simply means you have already added
the
Outlook Address Book Service to the profile. This problem is
completely
different than simply not having configured the Outlook Address Book
Service. You have a seriously corrupted Outlook profile and we have no
information on what steps created the problem, what Outlook version
you
are
using, nor what information store you are using. Without that
information,
no one can hazard a guess.
--
Russ Valentine
[MVP-Outlook]
I'm assumming this is going to get to Russ, since, after reading
numerous
posts, it seems as if he is the authority on Outlook; but if anyone
can
help,
I'd greatly appreciate it.
I have read KB article 287563
(http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002)
And... when I attempt to install the Outlook Address Book Service,
there
is
no "Additional Address Books", after I click "Add" under "View or
Change
existing directories or address books".
Here's the interesting item... I tested it on mine; and the above
mentioned
option was not there; however, I was able to right click on my
contacts
folder, and I was able to "show this folder as an email address
book".
I
then was able to view my contacts whenever I clicked the "To"
button,
when
sending a new message.
HOWEVER, when I did this on my client's machine, they received the
same
error message they have been receiving:
"Unable to complete operation. A fatal error has occurred in
Outlook".

What do I need to do to fix this????

Thank you!

Luke

 

[Russ Valentine [MVP-Outlook]]

Doesn't sound like an Outlook problem. I'd take this up in one of the SBS or
Exchange groups. Be sure to include what "All Contacts" refers to.
--
Russ Valentine
[MVP-Outlook]

They get the error whenever they attempt to Navigate to "All Contacts" in
their Address Book.
Bad News... I'm the IT Admin. This is new to me, as well as exchange.
FYI,
We do not rely on exchange right now because we are running SBS 3003 on a
lone server... So the exchange is truncated.

Thanks again, Russ.
--
lfheb

So at what point exactly do you get this "fatal error" message and do you
get any specific information either in the error message or in Event
Viewer?
Have you contacted your Exchange Administrator about potential problems
with
your mailbox?
--
Russ Valentine
[MVP-Outlook]

I'm running Exchange and a POP-3, third party account for all external
email.
The Address Bok option does show up.
--
lfheb


:

Are you running against Exchange Server or not?
Is the option to add the Outlook Address Book there or not?
--
Russ Valentine
[MVP-Outlook]
Outlook 2003 (11.5608.5606) is my version.
How do I tell which information store I am using??

Thanks again
--
lfheb


:

When the option is not there, it simply means you have already
added
the
Outlook Address Book Service to the profile. This problem is
completely
different than simply not having configured the Outlook Address
Book
Service. You have a seriously corrupted Outlook profile and we have
no
information on what steps created the problem, what Outlook version
you
are
using, nor what information store you are using. Without that
information,
no one can hazard a guess.
--
Russ Valentine
[MVP-Outlook]
I'm assumming this is going to get to Russ, since, after reading
numerous
posts, it seems as if he is the authority on Outlook; but if
anyone
can
help,
I'd greatly appreciate it.
I have read KB article 287563
(http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002)
And... when I attempt to install the Outlook Address Book
Service,
there
is
no "Additional Address Books", after I click "Add" under "View or
Change
existing directories or address books".
Here's the interesting item... I tested it on mine; and the above
mentioned
option was not there; however, I was able to right click on my
contacts
folder, and I was able to "show this folder as an email address
book".
I
then was able to view my contacts whenever I clicked the "To"
button,
when
sending a new message.
HOWEVER, when I did this on my client's machine, they received
the
same
error message they have been receiving:
"Unable to complete operation. A fatal error has occurred in
Outlook".

What do I need to do to fix this????

Thank you!

Luke

 

[chort1313]

Doesn't sound like anOutlookproblem. I'd take this up in one of the SBS or
Exchange groups. Be sure to include what "AllContacts" refers to.
--
Russ Valentine

Theygettheerrorwhenever they attempt to Navigate to "AllContacts" in
their Address Book.
Bad News... I'm the IT Admin. This is new to me, as well as exchange.
FYI,
We do not rely on exchange right now because we are running SBS 3003 on a
lone server... So the exchange is truncated.

Thanks again, Russ.

So at what point exactly do yougetthis "fatalerror" message and do you
getany specific information either in theerrormessage or in Event
Viewer?
Have you contacted your Exchange Administrator about potential problems
with
your mailbox?
--
Russ Valentine
[MVP-Outlook]
I'm running Exchange and a POP-3, third party account for all external
email.
The Address Bok option does show up.
--
lfheb
:
Are you running against Exchange Server or not?
Is the option to add theOutlookAddress Book there or not?
--
Russ Valentine
[MVP-Outlook]
Outlook2003 (11.5608.5606) is my version.
How do I tell which information store I am using??
Thanks again
--
lfheb
:
When the option is not there, it simply means you have already
added
the
OutlookAddress Book Service to the profile. This problem is
completely
different than simply not having configured theOutlookAddress
Book
Service. You have a seriously corruptedOutlookprofile and we have
no
information on what steps created the problem, whatOutlookversion
you
are
using, nor what information store you are using. Without that
information,
no one can hazard a guess.
--
Russ Valentine
[MVP-Outlook]
I'm assumming this is going togetto Russ, since,afterreading
numerous
posts, it seems as if he is the authority onOutlook; but if
anyone
can
help,
I'd greatly appreciate it.
I have read KB article 287563
(http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Pr...)
And... when I attempt to install theOutlookAddress Book
Service,
there
is
no "Additional Address Books",afterIclick"Add" under "View or
Change
existing directories or address books".
Here's the interesting item... I tested it on mine; and the above
mentioned
option was not there; however, I was able to rightclickon my
contacts
folder, and I was able to "show this folder as an email address
book".
I
then was able to view mycontactswhenever I clicked the "To"
button,
when
sending a new message.
HOWEVER, when I did this on my client's machine, they received
the
same
errormessage they have been receiving:
"Unable to complete operation. Afatalerrorhas occurred in
Outlook".
What do I need to do to fix this????
Thank you!
Luke

- Show quoted text -

I ran into this same problem today with one of my customers. I wanted
to narrow down if this was a profile issue, so I logged on as myself
and Outlook does the same thing. The version is 2003 (11.6568.6568).

When you click on "To" and then chose "contacts," this error comes
back: The address list could not be displayed. An unsrupported
restriction was passed into an IMAPITable method. Then when I clcik
"To" and then "All Contacts" this error comes back" Microsoft Office
Outlook has encountered a problem and needs to close.

I have only seen this error on one machine thus far. On my workstation
it is fine. I have uninstalled and reinstalled Outlook twice now and
I still get the same error.

 

[Russ Valentine [MVP-Outlook]]

Interesting hijack. Care to provide any relevant details?
--
Russ Valentine
[MVP-Outlook]

Doesn't sound like anOutlookproblem. I'd take this up in one of the SBS
or
Exchange groups. Be sure to include what "AllContacts" refers to.
--
Russ Valentine

Theygettheerrorwhenever they attempt to Navigate to "AllContacts" in
their Address Book.
Bad News... I'm the IT Admin. This is new to me, as well as exchange.
FYI,
We do not rely on exchange right now because we are running SBS 3003 on
a
lone server... So the exchange is truncated.

Thanks again, Russ.

"Russ Valentine [MVP-Outlook]" wrote:

So at what point exactly do yougetthis "fatalerror" message and do you
getany specific information either in theerrormessage or in Event
Viewer?
Have you contacted your Exchange Administrator about potential
problems
with
your mailbox?
--
Russ Valentine
[MVP-Outlook]
I'm running Exchange and a POP-3, third party account for all
external
email.
The Address Bok option does show up.

"Russ Valentine [MVP-Outlook]" wrote:

Are you running against Exchange Server or not?
Is the option to add theOutlookAddress Book there or not?
--
Russ Valentine
[MVP-Outlook]
Outlook2003 (11.5608.5606) is my version.
How do I tell which information store I am using??

Thanks again

"Russ Valentine [MVP-Outlook]" wrote:

When the option is not there, it simply means you have already
added
the
OutlookAddress Book Service to the profile. This problem is
completely
different than simply not having configured theOutlookAddress
Book
Service. You have a seriously corruptedOutlookprofile and we
have
no
information on what steps created the problem,
whatOutlookversion
you
are
using, nor what information store you are using. Without that
information,
no one can hazard a guess.
--
Russ Valentine
[MVP-Outlook]
I'm assumming this is going togetto Russ, since,afterreading
numerous
posts, it seems as if he is the authority onOutlook; but if
anyone
can
help,
I'd greatly appreciate it.
I have read KB article 287563
(http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Pr...)
And... when I attempt to install theOutlookAddress Book
Service,
there
is
no "Additional Address Books",afterIclick"Add" under "View or
Change
existing directories or address books".
Here's the interesting item... I tested it on mine; and the
above
mentioned
option was not there; however, I was able to rightclickon my
contacts
folder, and I was able to "show this folder as an email
address
book".
I
then was able to view mycontactswhenever I clicked the "To"
button,
when
sending a new message.
HOWEVER, when I did this on my client's machine, they received
the
same
errormessage they have been receiving:
"Unable to complete operation. Afatalerrorhas occurred in
Outlook".

What do I need to do to fix this????

Thank you!

Luke

- Show quoted text -

I ran into this same problem today with one of my customers. I wanted
to narrow down if this was a profile issue, so I logged on as myself
and Outlook does the same thing. The version is 2003 (11.6568.6568).

When you click on "To" and then chose "contacts," this error comes
back: The address list could not be displayed. An unsrupported
restriction was passed into an IMAPITable method. Then when I clcik
"To" and then "All Contacts" this error comes back" Microsoft Office
Outlook has encountered a problem and needs to close.

I have only seen this error on one machine thus far. On my workstation
it is fine. I have uninstalled and reinstalled Outlook twice now and
I still get the same error.

 

[chort1313]

I don't understand how this is a 'hijack.' I cam here for help - This
is the only place that I have seen this error while trying to find an
answer.

And "relevant" details? How many more details can I give you? I wrote
down the exact error message.

My only alternative is to reimage this machine. I was hoping someone
could provide an answer of something else I could do, but all I got
was a crass reply.

Thanks for the non help. I will not post any more in these forums of
same problems I have that someone else has. Apparently, Russ, you
don't believe me.

Interesting hijack. Care to provide any relevant details?
--
Russ Valentine

Doesn't sound like anOutlookproblem. I'd take this up in one of the SBS
or
Exchange groups. Be sure to include what "AllContacts" refers to.
--
Russ Valentine

Theygettheerrorwhenever they attempt to Navigate to "AllContacts" in
their Address Book.
Bad News... I'm the IT Admin. This is new to me, as well as exchange.
FYI,
We do not rely on exchange right now because we are running SBS 3003 on
a
lone server... So the exchange is truncated.
Thanks again, Russ.
--
lfheb
:
So at what point exactly do yougetthis "fatalerror" message and do you
getany specific information either in theerrormessage or in Event
Viewer?
Have you contacted your Exchange Administrator about potential
problems
with
your mailbox?
--
Russ Valentine
[MVP-Outlook]
I'm running Exchange and a POP-3, third party account for all
external
email.
The Address Bok option does show up.
--
lfheb
:
Are you running against Exchange Server or not?
Is the option to add theOutlookAddress Book there or not?
--
Russ Valentine
[MVP-Outlook]
Outlook2003 (11.5608.5606) is my version.
How do I tell which information store I am using??
Thanks again
--
lfheb
:
When the option is not there, it simply means you have already
added
the
OutlookAddress Book Service to the profile. This problem is
completely
different than simply not having configured theOutlookAddress
Book
Service. You have a seriously corruptedOutlookprofile and we
have
no
information on what steps created the problem,
whatOutlookversion
you
are
using, nor what information store you are using. Without that
information,
no one can hazard a guess.
--
Russ Valentine
[MVP-Outlook]
I'm assumming this is going togetto Russ, since,afterreading
numerous
posts, it seems as if he is the authority onOutlook; but if
anyone
can
help,
I'd greatly appreciate it.
I have read KB article 287563
(http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Pr...)
And... when I attempt to install theOutlookAddress Book
Service,
there
is
no "Additional Address Books",afterIclick"Add" under "View or
Change
existing directories or address books".
Here's the interesting item... I tested it on mine; and the
above
mentioned
option was not there; however, I was able to rightclickon my
contacts
folder, and I was able to "show this folder as an email
address
book".
I
then was able to view mycontactswhenever I clicked the "To"
button,
when
sending a new message.
HOWEVER, when I did this on my client's machine, they received
the
same
errormessage they have been receiving:
"Unable to complete operation. Afatalerrorhas occurred in
Outlook".
What do I need to do to fix this????
Thank you!
Luke

I ran into this same problem today with one of my customers. I wanted
to narrow down if this was a profile issue, so I logged on as myself
and Outlook does the same thing. The version is 2003 (11.6568.6568).

When you click on "To" and then chose "contacts," this error comes
back: The address list could not be displayed. An unsrupported
restriction was passed into an IMAPITable method. Then when I clcik
"To" and then "All Contacts" this error comes back" Microsoft Office
Outlook has encountered a problem and needs to close.

I have only seen this error on one machine thus far. On my workstation
it is fine. I have uninstalled and reinstalled Outlook twice now and
I still get the same error.- Hide quoted text -

- Show quoted text -

 

[chort1313]

Interesting hijack. Care to provide any relevant details?
--
Russ Valentine

Doesn't sound like anOutlookproblem. I'd take this up in one of the SBS
or
Exchange groups. Be sure to include what "AllContacts" refers to.
--
Russ Valentine

Theygettheerrorwhenever they attempt to Navigate to "AllContacts" in
their Address Book.
Bad News... I'm the IT Admin. This is new to me, as well as exchange.
FYI,
We do not rely on exchange right now because we are running SBS 3003 on
a
lone server... So the exchange is truncated.
Thanks again, Russ.
--
lfheb
:
So at what point exactly do yougetthis "fatalerror" message and do you
getany specific information either in theerrormessage or in Event
Viewer?
Have you contacted your Exchange Administrator about potential
problems
with
your mailbox?
--
Russ Valentine
[MVP-Outlook]
I'm running Exchange and a POP-3, third party account for all
external
email.
The Address Bok option does show up.
--
lfheb
:
Are you running against Exchange Server or not?
Is the option to add theOutlookAddress Book there or not?
--
Russ Valentine
[MVP-Outlook]
Outlook2003 (11.5608.5606) is my version.
How do I tell which information store I am using??
Thanks again
--
lfheb
:
When the option is not there, it simply means you have already
added
the
OutlookAddress Book Service to the profile. This problem is
completely
different than simply not having configured theOutlookAddress
Book
Service. You have a seriously corruptedOutlookprofile and we
have
no
information on what steps created the problem,
whatOutlookversion
you
are
using, nor what information store you are using. Without that
information,
no one can hazard a guess.
--
Russ Valentine
[MVP-Outlook]
I'm assumming this is going togetto Russ, since,afterreading
numerous
posts, it seems as if he is the authority onOutlook; but if
anyone
can
help,
I'd greatly appreciate it.
I have read KB article 287563
(http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Pr...)
And... when I attempt to install theOutlookAddress Book
Service,
there
is
no "Additional Address Books",afterIclick"Add" under "View or
Change
existing directories or address books".
Here's the interesting item... I tested it on mine; and the
above
mentioned
option was not there; however, I was able to rightclickon my
contacts
folder, and I was able to "show this folder as an email
address
book".
I
then was able to view mycontactswhenever I clicked the "To"
button,
when
sending a new message.
HOWEVER, when I did this on my client's machine, they received
the
same
errormessage they have been receiving:
"Unable to complete operation. Afatalerrorhas occurred in
Outlook".
What do I need to do to fix this????
Thank you!
Luke

I ran into this same problem today with one of my customers. I wanted
to narrow down if this was a profile issue, so I logged on as myself
and Outlook does the same thing. The version is 2003 (11.6568.6568).

When you click on "To" and then chose "contacts," this error comes
back: The address list could not be displayed. An unsrupported
restriction was passed into an IMAPITable method. Then when I clcik
"To" and then "All Contacts" this error comes back" Microsoft Office
Outlook has encountered a problem and needs to close.

I have only seen this error on one machine thus far. On my workstation
it is fine. I have uninstalled and reinstalled Outlook twice now and
I still get the same error.- Hide quoted text -

- Show quoted text -

Oh, just wanted to add that when I find my answer (without reimaging.)
I will be sure to reply back to the OP since Russ can't seem to help
us.

 

[Sue Mosher [MVP-Outlook]]

What Russ was getting at is that you piggybacked your issue on a thread that may or may not be related to the same issue. Since you and the original poster have different error messages, my hunch is that it is not related.

Suggestion: When you have a specific error message, for best results in any discussion forum, search the Microsoft Knowledgebase for that error and search forums like this one for messages dealing with the same error. If you don't find any information on your exact error message, start your own topic thread -- don't reply to someone else's post -- providing as many relevant details as possible. In this case, those details would include what mail account(s) and address list(s) your Outlook mail profile contains, since Contacts could mean the user's own Contacts folder, as exposed in the Outlook Address Book, or a public folder or GAL address list.

Given that you apparently are seeing the same error regardless of the mail profile or user login and have already reinstalled Office, reimaging the machine does sound like the next step. You might want to try a disk repair utility first, though.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[chort1313]

I'm having the same issue with one of my customers. I will try to fix
tonight when she leaves for the day. And uninstall and reinstall of
Office 03 was unsuccessful.

They get the error whenever they attempt to Navigate to "All Contacts" in
their Address Book.
Bad News... I'm the IT Admin. This is new to me, as well as exchange. FYI,
We do not rely on exchange right now because we are running SBS 3003 on a
lone server... So the exchange is truncated.

Thanks again, Russ.
--
lfheb

So at what point exactly do you get this "fatal error" message and do you
get any specific information either in the error message or in Event Viewer?
Have you contacted your Exchange Administrator about potential problems with
your mailbox?
--
Russ Valentine
[MVP-Outlook]

I'm running Exchange and a POP-3, third party account for all external
email.
The Address Bok option does show up.
--
lfheb
:
Are you running against Exchange Server or not?
Is the option to add the Outlook Address Book there or not?
--
Russ Valentine
[MVP-Outlook]
Outlook 2003 (11.5608.5606) is my version.
How do I tell which information store I am using??
Thanks again
--
lfheb
:
When the option is not there, it simply means you have already added
the
Outlook Address Book Service to the profile. This problem is
completely
different than simply not having configured the Outlook Address Book
Service. You have a seriously corrupted Outlook profile and we have no
information on what steps created the problem, what Outlook version
you
are
using, nor what information store you are using. Without that
information,
no one can hazard a guess.
--
Russ Valentine
[MVP-Outlook]
I'm assumming this is going to get to Russ, since, after reading
numerous
posts, it seems as if he is the authority on Outlook; but if anyone
can
help,
I'd greatly appreciate it.
I have read KB article 287563
(http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Pr...)
And... when I attempt to install the Outlook Address Book Service,
there
is
no "Additional Address Books", after I click "Add" under "View or
Change
existing directories or address books".
Here's the interesting item... I tested it on mine; and the above
mentioned
option was not there; however, I was able to right click on my
contacts
folder, and I was able to "show this folder as an email address
book".
I
then was able to view my contacts whenever I clicked the "To"
button,
when
sending a new message.
HOWEVER, when I did this on my client's machine, they received the
same
error message they have been receiving:
"Unable to complete operation. A fatal error has occurred in
Outlook".
What do I need to do to fix this????
Thank you!
Luke

- Show quoted text -

I'm having the same problem with one of my customers. I will be happy
to share the fix for it when I find one.

 

[chort1313]

Thank you , Sue. Your reply was courteous and I appreciate that. I was
piggy backing on this one because I do have the same error as the OP
-

" They get the error whenever they attempt to Navigate to "All
Contacts" in
their Address Book. "

I also included another error that I received when clicking just
"contacts." (The OP didn't list that, or he may not have had that.)


I would have been happy to start a new topic, but didn't think that
would be the right thing to do as my error was basically the same as
this OP.

Thank you for your time.

 

[Sue Mosher [MVP-Outlook]]

As I read the posts, you both got errors there, but the text of the error messages was different.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

Thank you , Sue. Your reply was courteous and I appreciate that. I was
piggy backing on this one because I do have the same error as the OP
-

" They get the error whenever they attempt to Navigate to "All
Contacts" in
their Address Book. "

I also included another error that I received when clicking just
"contacts." (The OP didn't list that, or he may not have had that.)


I would have been happy to start a new topic, but didn't think that
would be the right thing to do as my error was basically the same as
this OP.

Thank you for your time.

What Russ was getting at is that you piggybacked your issue on a thread that may or may not be related to the same issue. Since you and the original poster have different error messages, my hunch is that it is not related.

Suggestion: When you have a specific error message, for best results in any discussion forum, search the Microsoft Knowledgebase for that error and search forums like this one for messages dealing with the same error. If you don't find any information on your exact error message, start your own topic thread -- don't reply to someone else's post -- providing as many relevant details as possible. In this case, those details would include what mail account(s) and address list(s) your Outlook mail profile contains, since Contacts could mean the user's own Contacts folder, as exposed in the Outlook Address Book, or a public folder or GAL address list.

Given that you apparently are seeing the same error regardless of the mail profile or user login and have already reinstalled Office, reimaging the machine does sound like the next step. You might want to try a disk repair utility first, though.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

I don't understand how this is a 'hijack.' I cam here for help - This
is the only place that I have seen this error while trying to find an
answer.

And "relevant" details? How many more details can I give you? I wrote
down the exact error message.

My only alternative is to reimage this machine. I was hoping someone
could provide an answer of something else I could do, but all I got
was a crass reply.

Thanks for the non help. I will not post any more in these forums of
same problems I have that someone else has. Apparently, Russ, you
don't believe me.

On Feb 2, 8:55 pm, "Russ Valentine [MVP-Outlook]" <[email protected]>
wrote:
Interesting hijack. Care to provide any relevant details?
--
Russ Valentine
[MVP-Outlook]

news:[email protected]...

I ran into this same problem today with one of my customers. I wanted
to narrow down if this was a profile issue, so I logged on as myself
and Outlook does the same thing. The version is 2003 (11.6568.6568).

When you click on "To" and then chose "contacts," this error comes
back: The address list could not be displayed. An unsrupported
restriction was passed into an IMAPITable method. Then when I clcik
"To" and then "All Contacts" this error comes back" Microsoft Office
Outlook has encountered a problem and needs to close.

I have only seen this error on one machine thus far. On my workstation
it is fine. I have uninstalled and reinstalled Outlook twice now and
I still get the same error.- Hide quoted text -

- Show quoted text -

 

[chort1313]

As I read the posts, you both got errors there, but the text of the error messages was different.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

Thank you , Sue. Your reply was courteous and I appreciate that. I was
piggy backing on this one because I do have the same error as the OP
-

" They get the error whenever they attempt to Navigate to "All
Contacts" in
their Address Book. "

I also included another error that I received when clicking just
"contacts." (The OP didn't list that, or he may not have had that.)

I would have been happy to start a new topic, but didn't think that
would be the right thing to do as my error was basically the same as
this OP.

Thank you for your time.

What Russ was getting at is that you piggybacked your issue on a thread that may or may not be related to the same issue. Since you and the original poster have different error messages, my hunch is that it is not related.
Suggestion: When you have a specific error message, for best results in any discussion forum, search the Microsoft Knowledgebase for that error and search forums like this one for messages dealing with the same error. If you don't find any information on your exact error message, start your own topic thread -- don't reply to someone else's post -- providing as many relevant details as possible. In this case, those details would include what mail account(s) and address list(s) your Outlook mail profile contains, since Contacts could mean the user's own Contacts folder, as exposed in the Outlook Address Book, or a public folder or GAL address list.
Given that you apparently are seeing the same error regardless of the mail profile or user login and have already reinstalled Office, reimaging the machine does sound like the next step. You might want to try a disk repair utility first, though.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

I don't understand how this is a 'hijack.' I cam here for help - This
is the only place that I have seen this error while trying to find an
answer.
And "relevant" details? How many more details can I give you? I wrote
down the exact error message.
My only alternative is to reimage this machine. I was hoping someone
could provide an answer of something else I could do, but all I got
was a crass reply.
Thanks for the non help. I will not post any more in these forums of
same problems I have that someone else has. Apparently, Russ, you
don't believe me.
On Feb 2, 8:55 pm, "Russ Valentine [MVP-Outlook]" <[email protected]>
wrote:
Interesting hijack. Care to provide any relevant details?
--
Russ Valentine
[MVP-Outlook]

I ran into this same problem today with one of my customers. I wanted
to narrow down if this was a profile issue, so I logged on as myself
and Outlook does the same thing. The version is 2003 (11.6568.6568).
When you click on "To" and then chose "contacts," this error comes
back: The address list could not be displayed. An unsrupported
restriction was passed into an IMAPITable method. Then when I clcik
"To" and then "All Contacts" this error comes back" Microsoft Office
Outlook has encountered a problem and needs to close.
I have only seen this error on one machine thus far. On my workstation
it is fine. I have uninstalled and reinstalled Outlook twice now and
I still get the same error.- Hide quoted text -
- Show quoted text -- Hide quoted text -

- Show quoted text -

Sue, you're right. I forgot to put "Fatal Error" in front of this:
"Microsoft Office
Outlook has encountered a problem and needs to close."



But the OP didn't have the second part in that either so maybe they
are different. Usually when I see the "Fatal Error" message it is
always accompanied by
"Microsoft Office
Outlook has encountered a problem and needs to close."

I am going to run Windows Installer CleanUp Utility on the pc today
before I reimage. I hope that will work. I just hate reimaging --- I
like to exhaust all of my resources before I reimage anything.

Again,

I thank you for your help.

Chort1313

PS - It'd be better if we could include screenshots here!

 

[Russ Valentine [MVP-Outlook]]

Quite correct. I can't help. I can't read minds either, which is what you
required. You posted a different error message than the OP and included none
of the details that would permit troubleshooting.
--
Russ Valentine
[MVP-Outlook]

Interesting hijack. Care to provide any relevant details?
--
Russ Valentine

On Jan 31, 4:01 pm, "Russ Valentine [MVP-Outlook]" <[email protected]>
wrote:
Doesn't sound like anOutlookproblem. I'd take this up in one of the
SBS
or
Exchange groups. Be sure to include what "AllContacts" refers to.
--
Russ Valentine

news:[email protected]...

Theygettheerrorwhenever they attempt to Navigate to "AllContacts" in
their Address Book.
Bad News... I'm the IT Admin. This is new to me, as well as
exchange.
FYI,
We do not rely on exchange right now because we are running SBS 3003
on
a
lone server... So the exchange is truncated.

Thanks again, Russ.

"Russ Valentine [MVP-Outlook]" wrote:

So at what point exactly do yougetthis "fatalerror" message and do
you
getany specific information either in theerrormessage or in Event
Viewer?
Have you contacted your Exchange Administrator about potential
problems
with
your mailbox?
--
Russ Valentine
[MVP-Outlook]
I'm running Exchange and a POP-3, third party account for all
external
email.
The Address Bok option does show up.

"Russ Valentine [MVP-Outlook]" wrote:

Are you running against Exchange Server or not?
Is the option to add theOutlookAddress Book there or not?
--
Russ Valentine
[MVP-Outlook]
Outlook2003 (11.5608.5606) is my version.
How do I tell which information store I am using??

Thanks again

"Russ Valentine [MVP-Outlook]" wrote:

When the option is not there, it simply means you have
already
added
the
OutlookAddress Book Service to the profile. This problem is
completely
different than simply not having configured theOutlookAddress
Book
Service. You have a seriously corruptedOutlookprofile and we
have
no
information on what steps created the problem,
whatOutlookversion
you
are
using, nor what information store you are using. Without that
information,
no one can hazard a guess.
--
Russ Valentine
[MVP-Outlook]
I'm assumming this is going togetto Russ,
since,afterreading
numerous
posts, it seems as if he is the authority onOutlook; but if
anyone
can
help,
I'd greatly appreciate it.
I have read KB article 287563
(http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Pr...)
And... when I attempt to install theOutlookAddress Book
Service,
there
is
no "Additional Address Books",afterIclick"Add" under "View
or
Change
existing directories or address books".
Here's the interesting item... I tested it on mine; and the
above
mentioned
option was not there; however, I was able to rightclickon
my
contacts
folder, and I was able to "show this folder as an email
address
book".
I
then was able to view mycontactswhenever I clicked the "To"
button,
when
sending a new message.
HOWEVER, when I did this on my client's machine, they
received
the
same
errormessage they have been receiving:
"Unable to complete operation. Afatalerrorhas occurred in
Outlook".

What do I need to do to fix this????

Thank you!

Luke

- Show quoted text -

I ran into this same problem today with one of my customers. I wanted
to narrow down if this was a profile issue, so I logged on as myself
and Outlook does the same thing. The version is 2003 (11.6568.6568).

When you click on "To" and then chose "contacts," this error comes
back: The address list could not be displayed. An unsrupported
restriction was passed into an IMAPITable method. Then when I clcik
"To" and then "All Contacts" this error comes back" Microsoft Office
Outlook has encountered a problem and needs to close.

I have only seen this error on one machine thus far. On my workstation
it is fine. I have uninstalled and reinstalled Outlook twice now and
I still get the same error.- Hide quoted text -

- Show quoted text -

Oh, just wanted to add that when I find my answer (without reimaging.)
I will be sure to reply back to the OP since Russ can't seem to help
us.