outlook.pst size

G

Guest

I started getting a message whenever I do something in Outlook 2003 that
talks about the outlook.pst file has reached its maximum size and permanently
delete some items, etc. my outlook.pst file is only 1.8 GB and from what I
saw her in this forum, the max size should be 20GB. I get this message
anytime that I try to copy/move a calendar apt, dismiss a reminder, etc.
Even worse, though, is I am not receiving (seeing) any of my emails.
send/receive goes complete, but I never see or know that I received an email.
I know that people are sending them and they are coming off of my email
server, but I never see them. Does anyone know what is going on? I have not
seen an email for the last four days since this started and I a very
concerned about missing or losing everything I have been sent. I can not
find an answer so far to this problem, and nothing I have tried to thispoint
seems to work. Any help? Thanks!!! John
 
S

seth

was the pst created under the old or new format?
you have 2 options when creating new pst; creating it using the old format
will have the 2gb limit
 
G

Guest

Seth, thanks for the reply. I am not sure which format, but my oldest email
is from April of 2003 if that tells you anything. If my pst file was too
big, could it have caused BOTH of my problems (file too large error AND not
seeing any new emails)??? If that is my problem, I hope that I will
eventually see all my new emails? Do you (or anyone) know how to fix it??
Thanks!! John
 
B

BillR [MVP]

You have an older ANSI PST which has a lower size limit.
Create a new profile via the Mail icon in Control Panel with a new Unicode
PST (that should be the default). Start Outlook with the new profile and
open your old PST (File | Open ...) and copy what you want over to it.
 
G

Guest

ok thanks Bill, I will try that if I can figure out how. Will that let me
see all of the emails that I have been receiving that are not becoming
visable??? As a side note, I noticed that four people now (two before me and
one after) have posted a similar problem that I am having with emails being
downloaded but never showing up. Four of us in last week. Does that seem
weird? Last I saw, the other posts had no response.
 
B

BillR [MVP]

"Will that let me
see all of the emails that I have been receiving that are not becoming
visable???"
I doubt it. I'd say Outlook is trashing those so your PST doesn't go
oversize resulting in you being unable to access anything.

Maybe they are going to another PST (I doubt that too). Open (File | Open)
any PST you can locate and check them out.

"downloaded but never showing up. Four of us in last week. Does that seem
weird?"
I'd thought that but those users hadn't mentioned any warning about the size
of their PST files. They might have the same issue.
 
G

Guest

Bill: I got all the way to the last step. How do I copy everything over to
the new profile?? Thanks for your help. John
 
B

BillR [MVP]

Use File | Open to open the PST you were previously using. Show items
(email, Tasks, Calendar, Notes, etc) in a table view. Then Ctrl + A to
select them all then drag and drop them to the same folder in your new
profile.

It is actually possible to change the default PST in your new profile to the
one you used to use but copying the data gets around possible corruption in
the old PST and will also rebuild the data structures.
 
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