New Outlook 2007 missing Outlook.pst; lost newly received emails

S

Suzy

Hi
my hard drive on my laptop crashed - but I had a week old backup.
I opened up my old laptop running XP/2003 and uninstalled Office 2003 (which
also had LiveMeeting installed). I didn't uninstall LiveMeeting.

I Installed Office 2007 and wasn't going to use my backed up Outlook.pst
file because I thought it was a good opportunity to start again and backup
emails in my Explorer folders (outside Outlook). I'm also hopeful my crashed
laptop will be able to recover and I just wanted to copy the new emails
across.

But the new install of Outlook didn't install an Outlook.pst or Archive.pst
file.

So, I then placed my backed up Outlook.pst file and Archive.pst file into
the \Local Settings\Application Data\Microsoft\Outlook directory, started
Outlook and it opened. It was looking for some old data files that I used to
have in my Outlook build but not for at least 6 months. And I was also
prompted for the Symantec addin dll vpmsece3.dll which is not part of my
current (crashed build) either. I don't use Symantec and haven't for a few
years.

The main issue with using the backed up Outlook.pst file is that my new
email, while I can see it loading up (said I had received 66 emails last
night) - but they are not visible. Aaaaah!

I use AVG professional - and following this and some googling, I disable the
email scanner; but I still seem to receive the emails, but they are not
visible.

I have a second account (an exchange account) that I recieve emails from
when I'm in a client's office; in case that is significant information. But
when I am in the office I just receive the exchange email into my Inbox.

Can anyone help - even just to get a clean Outlook.pst install would at
least help him receive my emails.

Secondly, if you could help me find the 'lost' recently received emails that
would be fantastic.

PS I have a big meeting on Tuesday morning where I need LiveMeeting, and
didn't want to uninstall it just incase i couldn't get it back again. But if
I have to uninstall, I'll do it.
 
D

DL

If you uninstalled OL2003 and installed OL2007 it would have used the
previous profile and previous data files.
You would need to open your backup data file within OL via File>Open>Data
file.....backup
To create a new Profile, with OL closed use the mail applet in Control Panel
 
S

Suzy

Thanks DL - glad someone is around on a Sunday.
I am a bit of a novice in this area of Outlook; I understand your suggestion
re importing the backed up file - that should be no problem.
I have gone into the Control Panel Mail applet, and clicked on the button
for adding multiple profiles, and Add, entered my details, but it then
started looking for a network connection on the server, and couldn't find
that. So I now have a new profile without an associated account - is that
right?
 
S

Suzy

I have followed your instructions now - and I have a clean Inbox - for the
new pst - but when I do a S/R outlook counts off the eails its bringing in ,
ie 1 of 14 etc, but no mail comes into the Inbox.
Hopeing this just something I have missed... eeek!
 
S

Suzy

OK - DL; somehow, I'm not sure how, but my emails are now arriving in my
Inbox. Phew. I just shut OL down and then went back into the Control
Panel/Mail and deleted the profiles and created new ones.
thanks.
I still don't know what happened to the initial 100 emails that went missing
though :-( But that's something that I can live with if I have to.
cheers Suzy
 
W

wangdong

If you have problems with pst file, you can try a tool called
Advanced Outlook Repair. You can download a free demo version at
http://www.datanumen.com/aor/aor.exe . I think it is a useful repair
tool for you. It is easy to recover your PST file by using its wizard.
It is a powerful tool to recover messages, folders and other objects
from corrupt or damaged Microsoft Outlook PST files.

Detailed information about Advanced Outlook Repair can be found at
http://www.datanumen.com/aor/

WD.
 

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