Outlook prompts me for username & password

[Guest]

Hi

Outlook 2000 has suddenly started asking me to enter my username and
password each time I press 'send & receive'. It doesn't usually do this and,
in any case, the username and password information is already there and it is
correct. But I can't get past this page. Does this sound familiar to anyone?

It's definitely an Outllook problem and not a server problem because I have
a continuous broadband connection and I am having no trouble connecting to
the web.

 

[Roady [MVP]]

A broadbandconnection doesn't say anything about the mailserver actually
being up and running. How many accounts do you have configured in Outlook?

Also see;
For Outlook 2000 or 2002 on Win 98, NT, or 2000:
http://support.microsoft.com/?id=290684

For Outlook 2000 on Windows 2000:

(CW) http://support.microsoft.com/?id=275465

(IMO) http://support.microsoft.com/?id=259416

For all Outlook versions on Windows XP (just ignore the parts that refer to
Outlook Express):
http://support.microsoft.com/?id=264672


For in a NT domain
http://support.microsoft.com/?id=321652

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

 

[Guest]

Hi

I've got two accounts in Outlook. I am using my default account.

I also use a PCI card for a wireless connection to a router. Another pc in
the house is connected directly to the router and is having no trouble with
using Outlook. Could it be connected to this?

In my settings, I have the option 'Connect using my Local Area Connection'
selected. I'm pretty sure the settings arfe the same as they always are. So
why should I suddenly not be able to send & receive e-mails? It was working
perfectly fine yesterday (and for the past two years for that matter).

Would you have any suggestions?

A broadbandconnection doesn't say anything about the mailserver actually
being up and running. How many accounts do you have configured in Outlook?

Also see;
For Outlook 2000 or 2002 on Win 98, NT, or 2000:
http://support.microsoft.com/?id=290684

For Outlook 2000 on Windows 2000:

(CW) http://support.microsoft.com/?id=275465

(IMO) http://support.microsoft.com/?id=259416

For all Outlook versions on Windows XP (just ignore the parts that refer to
Outlook Express):
http://support.microsoft.com/?id=264672


For in a NT domain
http://support.microsoft.com/?id=321652

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----

Hi

Outlook 2000 has suddenly started asking me to enter my username and
password each time I press 'send & receive'. It doesn't usually do this
and,
in any case, the username and password information is already there and it
is
correct. But I can't get past this page. Does this sound familiar to
anyone?

It's definitely an Outllook problem and not a server problem because I
have
a continuous broadband connection and I am having no trouble connecting to
the web.
--


Many thanks
JD

 

[Roady [MVP]]

Are these 2 account configured to use the same POP3 server? Outlook looks
for new messages for all accounts at the same time (at least for Outlook
2002 and 2003 not sure about Outlook 2000). Since you cannot logon to the
same server twice with different credentials this will cause authentication
errors and Outlook will prompt you for the password. It could have gone
correctly before because there were never new e-mails at the mailserver at
the same time. As I'm not sure that this behavior (checking accounts at the
same time) applies to Outlook 2000 as well you might try recreating your
account in Control PAnel-> Mail.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----

Hi

I've got two accounts in Outlook. I am using my default account.

I also use a PCI card for a wireless connection to a router. Another pc in
the house is connected directly to the router and is having no trouble
with
using Outlook. Could it be connected to this?

In my settings, I have the option 'Connect using my Local Area Connection'
selected. I'm pretty sure the settings arfe the same as they always are.
So
why should I suddenly not be able to send & receive e-mails? It was
working
perfectly fine yesterday (and for the past two years for that matter).

Would you have any suggestions?

A broadbandconnection doesn't say anything about the mailserver actually
being up and running. How many accounts do you have configured in
Outlook?

Also see;
For Outlook 2000 or 2002 on Win 98, NT, or 2000:
http://support.microsoft.com/?id=290684

For Outlook 2000 on Windows 2000:

(CW) http://support.microsoft.com/?id=275465

(IMO) http://support.microsoft.com/?id=259416

For all Outlook versions on Windows XP (just ignore the parts that refer
to
Outlook Express):
http://support.microsoft.com/?id=264672


For in a NT domain
http://support.microsoft.com/?id=321652

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----

Hi

Outlook 2000 has suddenly started asking me to enter my username and
password each time I press 'send & receive'. It doesn't usually do this
and,
in any case, the username and password information is already there and
it
is
correct. But I can't get past this page. Does this sound familiar to
anyone?

It's definitely an Outllook problem and not a server problem because I
have
a continuous broadband connection and I am having no trouble connecting
to
the web.
--


Many thanks
JD

 

[Guest]

Hi

Yes they are configured to use the same POP3 server. But they always have
been and they've always worked. I have discovered that I can send e-mails but
I can't receive. Could this problem be an ISP issue rather than an Outlook
problem?

Are these 2 account configured to use the same POP3 server? Outlook looks
for new messages for all accounts at the same time (at least for Outlook
2002 and 2003 not sure about Outlook 2000). Since you cannot logon to the
same server twice with different credentials this will cause authentication
errors and Outlook will prompt you for the password. It could have gone
correctly before because there were never new e-mails at the mailserver at
the same time. As I'm not sure that this behavior (checking accounts at the
same time) applies to Outlook 2000 as well you might try recreating your
account in Control PAnel-> Mail.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----

Hi

I've got two accounts in Outlook. I am using my default account.

I also use a PCI card for a wireless connection to a router. Another pc in
the house is connected directly to the router and is having no trouble
with
using Outlook. Could it be connected to this?

In my settings, I have the option 'Connect using my Local Area Connection'
selected. I'm pretty sure the settings arfe the same as they always are.
So
why should I suddenly not be able to send & receive e-mails? It was
working
perfectly fine yesterday (and for the past two years for that matter).

Would you have any suggestions?

A broadbandconnection doesn't say anything about the mailserver actually
being up and running. How many accounts do you have configured in
Outlook?

Also see;
For Outlook 2000 or 2002 on Win 98, NT, or 2000:
http://support.microsoft.com/?id=290684

For Outlook 2000 on Windows 2000:

(CW) http://support.microsoft.com/?id=275465

(IMO) http://support.microsoft.com/?id=259416

For all Outlook versions on Windows XP (just ignore the parts that refer
to
Outlook Express):
http://support.microsoft.com/?id=264672


For in a NT domain
http://support.microsoft.com/?id=321652

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
Hi

Outlook 2000 has suddenly started asking me to enter my username and
password each time I press 'send & receive'. It doesn't usually do this
and,
in any case, the username and password information is already there and
it
is
correct. But I can't get past this page. Does this sound familiar to
anyone?

It's definitely an Outllook problem and not a server problem because I
have
a continuous broadband connection and I am having no trouble connecting
to
the web.
--


Many thanks
JD

 

[Guest]

Hi!
It seems like your email password may have gotten changed. There is a
setting requiring your password when sending, but if this is not set, you can
send emails without a password. As you found out, a password is required to
receive your new messages. Maybe the ISP can reset your email password.
Good Luck!

Hi

Yes they are configured to use the same POP3 server. But they always have
been and they've always worked. I have discovered that I can send e-mails but
I can't receive. Could this problem be an ISP issue rather than an Outlook
problem?

Are these 2 account configured to use the same POP3 server? Outlook looks
for new messages for all accounts at the same time (at least for Outlook
2002 and 2003 not sure about Outlook 2000). Since you cannot logon to the
same server twice with different credentials this will cause authentication
errors and Outlook will prompt you for the password. It could have gone
correctly before because there were never new e-mails at the mailserver at
the same time. As I'm not sure that this behavior (checking accounts at the
same time) applies to Outlook 2000 as well you might try recreating your
account in Control PAnel-> Mail.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----

Hi

I've got two accounts in Outlook. I am using my default account.

I also use a PCI card for a wireless connection to a router. Another pc in
the house is connected directly to the router and is having no trouble
with
using Outlook. Could it be connected to this?

In my settings, I have the option 'Connect using my Local Area Connection'
selected. I'm pretty sure the settings arfe the same as they always are.
So
why should I suddenly not be able to send & receive e-mails? It was
working
perfectly fine yesterday (and for the past two years for that matter).

Would you have any suggestions?

:

A broadbandconnection doesn't say anything about the mailserver actually
being up and running. How many accounts do you have configured in
Outlook?

Also see;
For Outlook 2000 or 2002 on Win 98, NT, or 2000:
http://support.microsoft.com/?id=290684

For Outlook 2000 on Windows 2000:

(CW) http://support.microsoft.com/?id=275465

(IMO) http://support.microsoft.com/?id=259416

For all Outlook versions on Windows XP (just ignore the parts that refer
to
Outlook Express):
http://support.microsoft.com/?id=264672


For in a NT domain
http://support.microsoft.com/?id=321652

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
Hi

Outlook 2000 has suddenly started asking me to enter my username and
password each time I press 'send & receive'. It doesn't usually do this
and,
in any case, the username and password information is already there and
it
is
correct. But I can't get past this page. Does this sound familiar to
anyone?

It's definitely an Outllook problem and not a server problem because I
have
a continuous broadband connection and I am having no trouble connecting
to
the web.
--


Many thanks
JD

 

[Guest]

Hi b

I think you might be right! Thanks for the advice.
--


Many thanks
JD

Hi!
It seems like your email password may have gotten changed. There is a
setting requiring your password when sending, but if this is not set, you can
send emails without a password. As you found out, a password is required to
receive your new messages. Maybe the ISP can reset your email password.
Good Luck!

Hi

Yes they are configured to use the same POP3 server. But they always have
been and they've always worked. I have discovered that I can send e-mails but
I can't receive. Could this problem be an ISP issue rather than an Outlook
problem?

Are these 2 account configured to use the same POP3 server? Outlook looks
for new messages for all accounts at the same time (at least for Outlook
2002 and 2003 not sure about Outlook 2000). Since you cannot logon to the
same server twice with different credentials this will cause authentication
errors and Outlook will prompt you for the password. It could have gone
correctly before because there were never new e-mails at the mailserver at
the same time. As I'm not sure that this behavior (checking accounts at the
same time) applies to Outlook 2000 as well you might try recreating your
account in Control PAnel-> Mail.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Hi

I've got two accounts in Outlook. I am using my default account.

I also use a PCI card for a wireless connection to a router. Another pc in
the house is connected directly to the router and is having no trouble
with
using Outlook. Could it be connected to this?

In my settings, I have the option 'Connect using my Local Area Connection'
selected. I'm pretty sure the settings arfe the same as they always are.
So
why should I suddenly not be able to send & receive e-mails? It was
working
perfectly fine yesterday (and for the past two years for that matter).

Would you have any suggestions?

:

A broadbandconnection doesn't say anything about the mailserver actually
being up and running. How many accounts do you have configured in
Outlook?

Also see;
For Outlook 2000 or 2002 on Win 98, NT, or 2000:
http://support.microsoft.com/?id=290684

For Outlook 2000 on Windows 2000:

(CW) http://support.microsoft.com/?id=275465

(IMO) http://support.microsoft.com/?id=259416

For all Outlook versions on Windows XP (just ignore the parts that refer
to
Outlook Express):
http://support.microsoft.com/?id=264672


For in a NT domain
http://support.microsoft.com/?id=321652

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
Hi

Outlook 2000 has suddenly started asking me to enter my username and
password each time I press 'send & receive'. It doesn't usually do this
and,
in any case, the username and password information is already there and
it
is
correct. But I can't get past this page. Does this sound familiar to
anyone?

It's definitely an Outllook problem and not a server problem because I
have
a continuous broadband connection and I am having no trouble connecting
to
the web.
--


Many thanks
JD