Outlook profiles and Terminal Services


G

Guest

Hi

Some of our users have a Windows profile that is used for both their desktop
and Terminal Services session. When the profile is initially configured on
the user's desktop, Outlook is configured in cached mode. The problem is when
they log into a Terminal Services session the setting for cached mode is
disabled. When the user logs out this is saved back to their roaming profile
and then downloaded to their desktop when they login

Now I understand that cached mode is not available in a Terminal Services
session. Does anyone know if it is possible to make this configuration change
temporary just for that session? Or in fact does anyone know how to turn
cached mode back on when the user logs out? The way in which Windows uses
the registry to store the Outlook profile is not particularly helpful...

Any help appreciated.


Robert
 
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V

Vera Noest [MVP]

The best way to solve this problem is to give your users a separate
TS profile.
Having the same profile on the client desktop and in the TS session
is guaranteed to cause problems, the most common one being profile
corruption, but inconsistent application settings also a known
problem.
 
G

Guest

Thanks, but this would mean the users would have to setup and maintain
everything twice. Their Outlook signature and IE favourites for example?

Are there that many problems with one profile? It seems the neatest solution
to me, one location one set of configurations.
 
D

Diane Poremsky [MVP]

You should be able to redirect most of the things like favs to a network
location both profiles can access (use a logon script) - this keeps just one
set of files in most cases.

The reason for no ost on TS is to prevent the drive from filling up with
gigabytes of offline stores.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/
 
V

Vera Noest [MVP]

There are quite some posts in the TS related newsgroups about
corrupt profiles, and you will certainly loose your application
settings in the TS session.
And you have already now a problem, not only with Outlook, but
also with for example IE favorites: try to add an URL as an IE
favorite while in a TS session. Then log off from the TS session.
The new Favorite will *not* be there in your desktop session. Now
log off from your desktop and the Favorite is gone completely.
Documented here:

243535 - Terminal Services Client Roaming Profile Is Inconsistent
or Overwritten
http://support.microsoft.com/?kbid=243535

--
Vera Noest
MCSE,CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
*----------- Please reply in newsgroup -------------*
 
G

Guest

Yes, I understand your comment regarding the favourites but in this instance
users will be logging in remotely and not via their LAN based desktop.

I'd like to be able to provide them with the same application configurations
on their T/S session as their desktop. Many of these settings would be in the
registry which I can't redirect so if I use 2 sessions they'll lose some of
these.
 
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V

Vera Noest [MVP]

I understand your problem, but I can only recommend to have
separate profiles, and follow Diane Poremskys advice earlier in
this thread to redirect as much as possible to a network share.
Users can and should have an identical mapping to their unique home
directory, both in the desktop and TS session, and you can store
quite a lot there, like for example their Outlook signature.

--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---
 
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G

Guest

Ok, thank you for your comments.

Vera Noest said:
I understand your problem, but I can only recommend to have
separate profiles, and follow Diane Poremskys advice earlier in
this thread to redirect as much as possible to a network share.
Users can and should have an identical mapping to their unique home
directory, both in the desktop and TS session, and you can store
quite a lot there, like for example their Outlook signature.

--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---
 

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