Outlook Plug-ins for Helpdesk Ticketing

Dean · Nov 26, 2003

Does anyone have experience with Outlook Plugins to
manage Helpdesk workflow - ticketing, escalation,
reporting, etc

Sue Mosher [MVP] · Nov 30, 2003

There are some Exchange 2000/2003 solutions for this. See http://www.slipstick.com/addins/project_management.htm
--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers

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