Outlook on Vista fails to send full message

B

Belyra

Am running Outlook 2007 on Vista through a linksys WAG300N wireless router.
The tiscali account I am using receives all messages perfectly.

When sending, I get the error message:
"Sending reported error (0x800CCC13): 'Cannot connect to the network.
Verify your network conection or modem' "

The 'Sent' folder remains empty.

The recipient gets 2 copies of each mail with just the addressee, no
'Subject' and no body text.

Any ideas??
 
D

Diane Poremsky [MVP]

Are you scanning email with a virus scanner? Do you use Mcafee virus scan?
That is known to cause problems.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
B

Belyra

Thank you. No, not using Macafee. Have full Norton protection suite.

Diane Poremsky said:
Are you scanning email with a virus scanner? Do you use Mcafee virus scan?
That is known to cause problems.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Belyra said:
Am running Outlook 2007 on Vista through a linksys WAG300N wireless
router.
The tiscali account I am using receives all messages perfectly.

When sending, I get the error message:
"Sending reported error (0x800CCC13): 'Cannot connect to the network.
Verify your network conection or modem' "

The 'Sent' folder remains empty.

The recipient gets 2 copies of each mail with just the addressee, no
'Subject' and no body text.

Any ideas??
 
D

Diane Poremsky [MVP]

Is Norton scanning email? all email integration should be disabled.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Belyra said:
Thank you. No, not using Macafee. Have full Norton protection suite.

Diane Poremsky said:
Are you scanning email with a virus scanner? Do you use Mcafee virus
scan?
That is known to cause problems.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Belyra said:
Am running Outlook 2007 on Vista through a linksys WAG300N wireless
router.
The tiscali account I am using receives all messages perfectly.

When sending, I get the error message:
"Sending reported error (0x800CCC13): 'Cannot connect to the network.
Verify your network conection or modem' "

The 'Sent' folder remains empty.

The recipient gets 2 copies of each mail with just the addressee, no
'Subject' and no body text.

Any ideas??
 
B

Belyra

Disabled Norton scanning email but still have problem.

Diane Poremsky said:
Is Norton scanning email? all email integration should be disabled.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Belyra said:
Thank you. No, not using Macafee. Have full Norton protection suite.

Diane Poremsky said:
Are you scanning email with a virus scanner? Do you use Mcafee virus
scan?
That is known to cause problems.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Am running Outlook 2007 on Vista through a linksys WAG300N wireless
router.
The tiscali account I am using receives all messages perfectly.

When sending, I get the error message:
"Sending reported error (0x800CCC13): 'Cannot connect to the network.
Verify your network conection or modem' "

The 'Sent' folder remains empty.

The recipient gets 2 copies of each mail with just the addressee, no
'Subject' and no body text.

Any ideas??
 
B

Brian Tillman [MVP - Outlook]

Disabled Norton scanning email but still have problem.

In many cases, you need to completely uninstall the antivirus program and
reinstall it without the mail scanning feature in order to truly disable it.
 

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