Outlook Not Connecting to Exchange Server

[Guest]

I cannot get my Outlook to connect to the Exchange server while I am
connected to my office through VPN. I can hit all other network resources.
Here is what I can do and what I have done:

* I can ping the Exchange server
* I can go through the account setup for an Exchange account and check my
user name
* I have tried flushing my DNS cache
* I have tried rebooting
* I have not always had this problem on this computer
* I do not have this problem on other computers
* I have noticed that if I use the server name during the setup process it
does not connect. However, if I use the IP address it will connect during
the check name process and resolve it w/ the proper name as found in the
LMHOSTS file

Any thoughts?

 

[neo [mvp outlook]]

Assuming that you are working with Outlook 2003/7, I would try changing the
authentication from Kerberos/NTLM to just NTLM.

Also remember that Outlook will require a connection to Exchange and Global
Catalog servers. (So hopefully DNS/WINS resolution & connectivity to both
is possible across the VPN connection.)

 

[Guest]

Thanks. I tried that change. Still no connection. No issues w/ DNS/WINS
relosution and connectivity through VPN.

 

[imran.rashid]

Hi Hutch

I had a similar issue and I resolved this by selecting 'Use default
gateway on remote computer network' within the VPN properties.

This fixed my issue so it may be worth a try.

Thanks



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