Outlook lists Fax # as Email address

L

Linda B

When viewing the Address Book in Outlook there are
multiple listings of my contacts that have fax numbers.
In the "E-mail Types" column it lists both SMTP and FAX.
The "E-mail Address" looks like "John Smith@+1(123)456-
7890" When I deleted the extra FAX entry, it removed the
fax number from my contact. It is very confusing trying
to select the correct contact entry to send an email.

How do I fix this?

Linda
 
R

Russ Valentine [MVP-Outlook]

The standard behavior for the Outlook Address book is to display all
electronic addresses (both fax and e-mail). That behavior cannot be changed.
The only way to prevent the display of fax numbers is to store them in a
different field or to disguise them (e.g., precede them with an alpha
character) so that Outlook won't recognize them as phone numbers.
There are also a number of utilities available that can do this for you
automatically. Some are listed here:
http://www.slipstick.com/contacts/nofax.htm
 

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