Outlook keeps starting in recovery mode

[Guest]

Outlook 2003 keeps giving me the message that it is starting up in Recovery
Mode with options to Connect or Work Offline. I don't seem to have any
problem with this except my appointment alerts do not work. I have missed a
few meetings because of this. I can find no information from Microsoft as to
what 'Recovery Mode' is or how to remedy the situation. I have done a
'Detect and Repair' successfully but it still doesn't fix the problem.
Anyone know what this is?

 

[Roady [MVP]]

This means that the cached mailbox (ost-file) you are connecting to (Work
Offline) doesn't match with the mailbox you've got configured (Work Online).
Ask your Exchange admin if there had been maintenance on your mailbox. See
if there is a difference between your cached mailbox and your on-line
mailbox.
If there is no difference rename your ost-file to .old and restart Outlook
in On-line mode to recreate the cache.
If there is a difference; Start Outlook in Work Offline mode and export the
missing messages or your entire mailbox to a pst-file. Then rename the
ost-file to .old and restart Outlook in On-line mode; this will create a
cache for the mailbox you are connecting to. Then connect to the pst-file by
File-> Open-> Outlook Data File and move the messages back into your
mailbox. If the

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Outlook 2003 keeps giving me the message that it is starting up in Recovery
Mode with options to Connect or Work Offline. I don't seem to have any
problem with this except my appointment alerts do not work. I have missed a
few meetings because of this. I can find no information from Microsoft as
to
what 'Recovery Mode' is or how to remedy the situation. I have done a
'Detect and Repair' successfully but it still doesn't fix the problem.
Anyone know what this is?

 

[Guest]

Thank you. I will try and work through your suggestions.

 

[Guest]

I tried both of the options....move all messages from my online folder to an
offline folder, and it still does the same....starts up in Recovery Mode.
The only change that was made was my online mailbox was switched to a
different server a month ago or so....seems like that's when I started having
that problem. Any other thoughts on this? Thanks again for your help.

Thank you. I will try and work through your suggestions.

This means that the cached mailbox (ost-file) you are connecting to (Work
Offline) doesn't match with the mailbox you've got configured (Work Online).
Ask your Exchange admin if there had been maintenance on your mailbox. See
if there is a difference between your cached mailbox and your on-line
mailbox.
If there is no difference rename your ost-file to .old and restart Outlook
in On-line mode to recreate the cache.
If there is a difference; Start Outlook in Work Offline mode and export the
missing messages or your entire mailbox to a pst-file. Then rename the
ost-file to .old and restart Outlook in On-line mode; this will create a
cache for the mailbox you are connecting to. Then connect to the pst-file by
File-> Open-> Outlook Data File and move the messages back into your
mailbox. If the

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Outlook 2003 keeps giving me the message that it is starting up in Recovery
Mode with options to Connect or Work Offline. I don't seem to have any
problem with this except my appointment alerts do not work. I have missed a
few meetings because of this. I can find no information from Microsoft as
to
what 'Recovery Mode' is or how to remedy the situation. I have done a
'Detect and Repair' successfully but it still doesn't fix the problem.
Anyone know what this is?

 

[Roady [MVP]]

Aha, there you go ;-)

Create a new mail profile that points to the correct mail server. For
detailed steps on how to recreate your mail profile see;
http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
I tried both of the options....move all messages from my online folder to an
offline folder, and it still does the same....starts up in Recovery Mode.
The only change that was made was my online mailbox was switched to a
different server a month ago or so....seems like that's when I started
having
that problem. Any other thoughts on this? Thanks again for your help.

Thank you. I will try and work through your suggestions.

This means that the cached mailbox (ost-file) you are connecting to
(Work
Offline) doesn't match with the mailbox you've got configured (Work
Online).
Ask your Exchange admin if there had been maintenance on your mailbox.
See
if there is a difference between your cached mailbox and your on-line
mailbox.
If there is no difference rename your ost-file to .old and restart
Outlook
in On-line mode to recreate the cache.
If there is a difference; Start Outlook in Work Offline mode and export
the
missing messages or your entire mailbox to a pst-file. Then rename the
ost-file to .old and restart Outlook in On-line mode; this will create a
cache for the mailbox you are connecting to. Then connect to the
pst-file by
File-> Open-> Outlook Data File and move the messages back into your
mailbox. If the

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
Outlook 2003 keeps giving me the message that it is starting up in
Recovery
Mode with options to Connect or Work Offline. I don't seem to have any
problem with this except my appointment alerts do not work. I have
missed a
few meetings because of this. I can find no information from Microsoft
as
to
what 'Recovery Mode' is or how to remedy the situation. I have done a
'Detect and Repair' successfully but it still doesn't fix the problem.
Anyone know what this is?