Matt said:
When someone requests a quote from my company, it is in bad taste to
ask them to put us on a safe list first. I mean we have to state
prices in order for them to be quoted.
Something you didn't mention before. Originally, you said "sometimes
messages I send" without any indication that it was a business
correspondence. While the sttings that triggered the junk mail filters for
Outlook 2000 and 2002 were documented, those were static filters and so the
strings could be documents. The Outlook 2003 filter, from what I
understand, is bayesian (at least in part), which means it uses more than
simple strings to decide whether or not a message is junk. I've not seen
its algorithms documented anywhere.
Frankly, I disagree, though. If someone is soliciting your input and then
neglects to adjust their mail system to allow your messages, the problem is
with them, not you. Were I in your shoes, I'd call them up, ask, "Did you
get my message?" and if they answered, "Yes, but my Outlook flagged it as
junk,", I'd reply, "better adjust your Outlook, then." What a recipient
sees as junk is up to them to control. If the sender could control it, that
would be tantamount to no junk filters at all because all the SPAMmers would
then adjust their messages to avoid the filters (what they try to do any
way).