Outlook issues after Exchange migration

[Jeff]

We recently migrated Exchange 5.5 mailboxes to Exchange
2003 on a new domain. This was performed with the exmerge
utility in a 2 step process. Now there are 2 issues with
Oulook:

1) When a user types a recipient name into the address
field, the name autocompletes as normal. But when the mail
is sent, a message returns saying it is undeliverable.
However, if the user goes into the Contacts folder and
from there selects the same user to send a message to, it
is successful.

2) If a user shares a calendar, specifying the user with
whom to share and the level of permissions, all users in
the organization are then able to view the calendar.

Any ideas on these would be appreciated. Thanks.

 

[Andy David - Exchange MVP]

We recently migrated Exchange 5.5 mailboxes to Exchange
2003 on a new domain. This was performed with the exmerge
utility in a 2 step process. Now there are 2 issues with
Oulook:

1) When a user types a recipient name into the address
field, the name autocompletes as normal. But when the mail
is sent, a message returns saying it is undeliverable.
However, if the user goes into the Contacts folder and
from there selects the same user to send a message to, it
is successful.

Expected behavior. Create new Outlook profiles for your users or have
them clear their name cache in Outlook. I would recommend you create
new profiles because any messages received before you migrated and
replied to will exhibit the same behavior.

2) If a user shares a calendar, specifying the user with
whom to share and the level of permissions, all users in
the organization are then able to view the calendar.

Any ideas on these would be appreciated. Thanks.

Check the permissions on the folders in Outlook to verify that
default is not set to something other than NONE. Othewise, you may
have mucked around with the default Exchange perms and granted
everyone access. Are your users able to open inboxes and other folders
as well?

 

[Guest]

-----Original Message-----


Expected behavior. Create new Outlook profiles for your users or have
them clear their name cache in Outlook. I would recommend you create
new profiles because any messages received before you migrated and
replied to will exhibit the same behavior.




Check the permissions on the folders in Outlook to verify that
default is not set to something other than NONE. Othewise, you may
have mucked around with the default Exchange perms and granted
everyone access. Are your users able to open inboxes and other folders
as well?


.

The admin on site just tested with a new Outlook profile
and got the same result. Is there a way to clear all names
from the Outlook name cache at once or do they have to
do it one at a time?

Regarding Calendars, the default is set to none. But the
calendar cannot be shared unless the default is changed.

 

[Enrique]

How can you clear the name cache without having to just recreate a new
Outlook profile?

 

[Brian Tillman]

How can you clear the name cache without having to just recreate a
new Outlook profile?

Delete the file with type NK2 located in %APPDATA%\Microsoft\Outlook, which
is a hidden folder.