Outlook folders? Duplicate?

G

Guest

I just loaded a new version of office 2003 on a new computer, and copied my
outlook.pst folder from my old computer to the new one. In outlook, there is
now two sets of folders on the left pane, one saying the item (such as
contacts or tasks or calendar) with a check box, and then under it a second
choice which is the same thing contacts or tasks....etc.) but it says "in
Personal Folders"

such as:

Calendar
Calendar in Personal Folders

and if I click on personal folders, there is one set of folders at the top,
and if I scroll down, it looks as if there is another set similar below, both
sets contain the same data.

Any idea what is going on or how I can remedy the situation?
 
M

Milly Staples [MVP - Outlook]

You migrated your Outlook data incorrectly and have corrupted your profile.
Create a new one and configure it to use the proper .pst file.

For future reference, never over-write a .pst file with an older one. Just
configure Outlook to use the preferred one when setting up your profile.
Overwriting will always produce a corrupt profile.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Scott asked:

| I just loaded a new version of office 2003 on a new computer, and
| copied my outlook.pst folder from my old computer to the new one. In
| outlook, there is now two sets of folders on the left pane, one
| saying the item (such as contacts or tasks or calendar) with a check
| box, and then under it a second choice which is the same thing
| contacts or tasks....etc.) but it says "in Personal Folders"
|
| such as:
|
| Calendar
| Calendar in Personal Folders
|
| and if I click on personal folders, there is one set of folders at
| the top, and if I scroll down, it looks as if there is another set
| similar below, both sets contain the same data.
|
| Any idea what is going on or how I can remedy the situation?
 
G

Guest

I am not familiar with the setting up of these profiles. Can you help walk
me through the process. I still have a copy of the old pst file.
 
G

Guest

I started anew, and used the original empty PST file and imported the old pst
file, and it did the same thing.
 
M

Milly Staples [MVP - Outlook]

Never import a .pst file - importing is for "translating" a non-native
Outlook file into a file type that Outlook uses.

To set up a clean profile - go to Control Panel->Mail Icon->Show Profiles.
Delete the old profile and configure a new profile. In the configuration,
point it to the old .pst file that you want to use. There is no need to
import or over-write anything.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Scott asked:

| I started anew, and used the original empty PST file and imported the
| old pst file, and it did the same thing.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| You migrated your Outlook data incorrectly and have corrupted your
|| profile. Create a new one and configure it to use the proper .pst
|| file.
||
|| For future reference, never over-write a .pst file with an older
|| one. Just configure Outlook to use the preferred one when setting
|| up your profile. Overwriting will always produce a corrupt profile.
||
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After furious head scratching, Scott asked:
||
||| I just loaded a new version of office 2003 on a new computer, and
||| copied my outlook.pst folder from my old computer to the new one.
||| In outlook, there is now two sets of folders on the left pane, one
||| saying the item (such as contacts or tasks or calendar) with a check
||| box, and then under it a second choice which is the same thing
||| contacts or tasks....etc.) but it says "in Personal Folders"
|||
||| such as:
|||
||| Calendar
||| Calendar in Personal Folders
|||
||| and if I click on personal folders, there is one set of folders at
||| the top, and if I scroll down, it looks as if there is another set
||| similar below, both sets contain the same data.
|||
||| Any idea what is going on or how I can remedy the situation?
 
G

Guest

I ran into the same problem. Duplicate sets of my archive folders. Followed
your instructions and now only have the one set of archive folders... but now
I have a duplicate Personal Folders set of folders. ??
 

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