T
Terry
I have been having a problem with the "Group" function of
my Outlook Express program.
I have Outlook Express 6, and I am using Windows XP Pro.
Every week I send a message to over a hundred people
(located throughout the world), who have asked to
subscribe to a message list which I oversee. In order to
avoid troubles with anti-spam restrictions, I have
divided this large group into about four small "Groups"
on my Outlook Express address list. The problem I have
encountered is this: Often, when I attempt to add a new
person to one of these four Groups, I follow all the
procedures for doing so (adding all the information in
the "New Contact" section, clicking "add", and
then "OK"). After folowing these steps and providing all
the necessary information, the new member is added to the
Group. I then double check the list of all the members
of that Group to make sure the new person has indeed been
added. When I have confirmed the new person has been
added to the Group, I close the address book. However,
when next I open the address book (even just a few
seconds later), often that newly-added member is no
longer listed as a member of that Group. In other words,
while a few seconds before the Group displayed that new
person as a member of the group, the person is now no
longer a member.
Similarly, on at least one occasion recently, I found
that a long-standing member of one of these Groups was
somehow inexplicably dropped from the Group in Outlook
Express, without my having done anything at all. In
other words, the Outlook Express system somehow dropped
the member from the Group on its own, although that
person is still listed in the Address Book. But unless
the person remains in the Group list (and not just the
Address Book list), the person will not receive the
weekly messages.
The upshot of this is that I can never be sure that my
Outlook Express Groups have all the members they are
supposed to have. I cannot rely on the "New Contact"
process to always properly add a new member to the Group,
and I cannot rely on Outlook Express to maintain the
Group list as it is, without dropping out members on its
own.
What can I do to correct this problem?
Thank you.
my Outlook Express program.
I have Outlook Express 6, and I am using Windows XP Pro.
Every week I send a message to over a hundred people
(located throughout the world), who have asked to
subscribe to a message list which I oversee. In order to
avoid troubles with anti-spam restrictions, I have
divided this large group into about four small "Groups"
on my Outlook Express address list. The problem I have
encountered is this: Often, when I attempt to add a new
person to one of these four Groups, I follow all the
procedures for doing so (adding all the information in
the "New Contact" section, clicking "add", and
then "OK"). After folowing these steps and providing all
the necessary information, the new member is added to the
Group. I then double check the list of all the members
of that Group to make sure the new person has indeed been
added. When I have confirmed the new person has been
added to the Group, I close the address book. However,
when next I open the address book (even just a few
seconds later), often that newly-added member is no
longer listed as a member of that Group. In other words,
while a few seconds before the Group displayed that new
person as a member of the group, the person is now no
longer a member.
Similarly, on at least one occasion recently, I found
that a long-standing member of one of these Groups was
somehow inexplicably dropped from the Group in Outlook
Express, without my having done anything at all. In
other words, the Outlook Express system somehow dropped
the member from the Group on its own, although that
person is still listed in the Address Book. But unless
the person remains in the Group list (and not just the
Address Book list), the person will not receive the
weekly messages.
The upshot of this is that I can never be sure that my
Outlook Express Groups have all the members they are
supposed to have. I cannot rely on the "New Contact"
process to always properly add a new member to the Group,
and I cannot rely on Outlook Express to maintain the
Group list as it is, without dropping out members on its
own.
What can I do to correct this problem?
Thank you.