outlook express

G

Guest

i have windows xp prof. i am trying to install a new virus-secutity suite.
each time i get a notice "can not continue installation because someone is
running outlook express."
i have tryed deleting the entire outlook program but i can not even do this
"because outlook express is being used"
suggestions?
 
G

Guest

joe said:
i have windows xp prof. i am trying to install a new virus-secutity suite.
each time i get a notice "can not continue installation because someone is
running outlook express."
i have tryed deleting the entire outlook program but i can not even do this
"because outlook express is being used"
suggestions?

It sound Odd to me, do you have Outlook or any user on that machine have
outlook as their client for E-mail?.
Press ALT + CTRL + DEL and Kill the Process for Outlook and perform the
installation.
Please Disconnect from the Internet by unplug the Telephone cable or the
USB to the computer.
Did you scanned for malware on your computer and performed a Disk CleanUp?.
If you didn't then do it and try to install.
Make sure you logged as Admin to perform the installation of the AV.
HTH.
Let us know.
nass
 
W

Wesley Vogel

Outlook Express is msimn.exe.

Open the Task Manager and if msimn.exe is running, kill it.

Open the Task Manager...
Ctrl + Shift + Esc | Click the Processes tab | Click the Image Name header
to alphabetize |
If msimn.exe is listed, right click it and click End Process | Click Yes to
the popup.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
G

Guest

Good lord, how I did n't mentioned that and how the OP will know Outlook
among all the EXEs.
Thanks Wes
 
G

Guest

...............nope, not there.

Wesley Vogel said:
Outlook Express is msimn.exe.

Open the Task Manager and if msimn.exe is running, kill it.

Open the Task Manager...
Ctrl + Shift + Esc | Click the Processes tab | Click the Image Name header
to alphabetize |
If msimn.exe is listed, right click it and click End Process | Click Yes to
the popup.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
W

Wesley Vogel

Outlook is outlook.exe.

Outlook Express is MSIMN.EXE = MicroSoft Internet Mail and News.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
W

Wesley Vogel

What virus-secutity suite?

Do you mean Outlook? Outlook is outlook.exe.

Or Outlook Express. Outlook Express is MSIMN.EXE = MicroSoft Internet Mail
and News.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
G

Guest

trend micro... i have installed the update on 2 other computers w/o problem.
i can not kill outlook express, says someone is using it. it does not appear
in the tast mgr or show up anywhere as being active.
 
W

Wesley Vogel

Joe,

I suspect that you have some sort of malware. If you do not have any
installed antvirus or anti-spyware applications, try the following.

Follow the instructions!
THE PARASITE FIGHT QUICK FIX PROTOCOL
http://aumha.org/a/quickfix.php

Free online virus scans:

Trend Micro - Free online virus Scan
http://housecall.trendmicro.com/housecall/start_corp.asp

Panda ActiveScan - Free online scanner
http://www.pandasoftware.com/products/activescan.htm

BitDefender Free Online Virus Scan
http://www.bitdefender.com/scan/licence.php

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 

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