Outlook Express, Symantec Email Proxy & Outgoing

[Guest]

We have 7 computers on our network. Yesterday morning, Symantec scanner
started throwing messages, each time when sending an email with or without
attachement on all network computers using Outlook Express.

Using Outlook Express and the same mail servers outside of the network works
fine which tells me the mail servers are ok and likely some form of spyware
is making this happen.

All I found tells me to disable the scan of outgoing e-mails, but that
doesn't tell me why this is happening. Disable outgoing email attachments
scan does not fix the problem anyway, since it happens with no attachments.

Can anyone provide any advice....

Thanks,
Dan

 

[Bill Sanderson]

1) beware of late last night/early today definitions 5805--they have a false
positive for Symantec Corporate antivirus versions. This is corrected in
5807 available just before the time of this message.

2) I think we need to hear more about the nature of the messages that the
Symantec scanner is throwing out.

 

[Guest]

My mistake I forgot to add the error message. This is what it says:

Error: "Your email message to <email address of recipient> with the subject
<email subject> was unable to be sent . . ." (1003,9)

Thanks,
Dan

 

[Bill Sanderson]

Symantec has several docs relating to this error message:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/pfdocs/2004121009243713?Open

http://64.233.179.104/search?q=cach...003,9+symantec+email&hl=en&gl=us&ct=clnk&cd=2


Have you done a Start, run, luall <enter>

lately? Keep doing that until no further updates are offered.

I think that most likely, this is a Symantec issue, entirely unconnected
with Microsoft Antispyware and these forums--and that they will provide a
fix for it.

Let me know whether updates are available, and if so, whether they resolve
the error?

What Symantec product and version is involved?

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