Outlook Express errors

[Judy L]

On my laptop, when I tried to open emails this morning, I got the message
"Outlook Expresss has encountered a problem and needs to close. We are
sorry for the inconvenience" etc etc etc

How does one "repair" Outlook?
Judy

 

[Galen]

In Judy L <[email protected]> had this to say:

My reply is at the bottom of your sent message:

On my laptop, when I tried to open emails this morning, I got the
message "Outlook Expresss has encountered a problem and needs to
close. We are sorry for the inconvenience" etc etc etc

How does one "repair" Outlook?
Judy

How to reinstall or repair Internet Explorer and Outlook Express ...:
http://support.microsoft.com/default.aspx?kbid=318378

Galen
--

"But there are always some lunatics about. It would be a dull world
without them."

Sherlock Holmes

 

[Miss Perspicacia Tick]

On my laptop, when I tried to open emails this morning, I got the
message "Outlook Expresss has encountered a problem and needs to
close. We are sorry for the inconvenience" etc etc etc

How does one "repair" Outlook?
Judy

Outlook and OE are *NOT* the same. Using them interchangeably will only lead
to confusion.

 

[Judy L]

Sorry - I meant Outlook Express

Outlook and OE are *NOT* the same. Using them interchangeably will only
lead to confusion.

 

[Judy L]

Thanks Galen, Im sorry to say that after I did that - it still did not work.
I just then tried to open Outlook Express and got the same message again (as
below)
What next?
Judy

 

[Frank Saunders, MS-MVP]

On my laptop, when I tried to open emails this morning, I got the
message "Outlook Expresss has encountered a problem and needs to
close. We are sorry for the inconvenience" etc etc etc

How does one "repair" Outlook?
Judy

Is OE set to open in the Inbox?

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/

 

[Judy L]

Is OE set to open in the Inbox?

Yes, it is
Judy

 

[Frank Saunders, MS-MVP]

Yes, it is
Judy

Don't store messages in the Inbox. It is the folder most apt to be
corrupted. As soon as you read them move them to user created folders.
Then compact the Inbox regularly.

Go to where OE is storing its files with Windows Explorer and move (not
copy) Inbox.dbx to an empty Windows
folder. With Win2K, WinXP and Win2K3 it will be a hidden file.

You can use either of these tools to extract the messages from the old DBX
file:

DBXtract ($5): http://www.oehelp.com/DBXtract/ although this tool is faster
and better:
DBXpress: ($25) http://www.oehelp.com/DBXpress/Default.aspx
Do NOT extract to the desktop!
With a large file this can take a long time, so let it keep running.

The messages can be dragged from a Windows folder back into an OE folder in
OE's Folder List.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/

 

[Pete]

Do you know how to read?

Outlook Expresss has encountered a problem and needs to
That would mean what?

 

[Judy L]

Pete - no need to be sarcastic - Im sure everyone has at some stage received
the message and knows what Im talking about.

Thank you anyway, I'll go elsewhere
Judy

 

[Verx]

That was not directed twords you.........read the post