outlook express e mail

B

bob b

you guys are great, tks for help in the past. question, have win,xp, can't
send or receive e mail with outlook express. no error mesg, just doesn't
work. computer wasen't used for 6 months, if that healps
 
G

Guest

Bob,

Outlook Express has it's own newsgroup

But you can check that your virus scanner isn't blocking port 25.

Is the SMTP correct (TOOLS menu | ACCOUNTS...)?
 
M

Malke

bob said:
you guys are great, tks for help in the past. question, have win,xp,
can't send or receive e mail with outlook express. no error mesg, just
doesn't work. computer wasen't used for 6 months, if that healps

The most common problems for people having trouble sending/receiving email
are:

1. You are using the wrong mail server settings. Check your ISP's website
( or that of your web hosting company if your mail host is other than your
ISP) for the correct mail server settings for POP (Incoming) and SMTP
(outgoing). Most ISP's will also have a "walkthrough" to show you how to
set up mail using popular email clients such as Outlook Express, Eudora,
and Thunderbird. If they don't have instructions for Windows Mail yet, use
the ones for Outlook Express.

2. You have "outgoing mail server requires authentication" checked when it
does not. Or vice versa.

3. You are trying to send mail through an SMTP server that isn't your
regular ISP; i.e., you are trying to send mail through AT&T's server when
your ISP is Comcast. Some ISP's care about this and some don't.

4. Your user name and/or password are incorrect. Yes, you do have a user
name and password for your email. It probably has just been a long time
since you set this up (or someone else set it up for you) and you've
forgotten. Look through your ISP-related documentation or contact your ISP.
They will be able to tell you your user name and assign you a new password.

5. Your antivirus is set to scan emails and/or is one that causes problems
with your operating system (such as McAfee in Vista). Turn this option off
since it doesn't provide you any extra protection and tends to cause
problems.

Malke
 
P

PA Bear [MS MVP]

[Crosspost to OE General]

What happens when you try to send or receive mail?
 
S

Steve Cochran

Try removing the mail account, closing and reopening OE and then adding the
mail account back again.

Also see www.oehelp.com/OETips.aspx#3

steve

PA Bear said:
[Crosspost to OE General]

What happens when you try to send or receive mail?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

bob said:
you guys are great, tks for help in the past. question, have win,xp,
can't
send or receive e mail with outlook express. no error mesg, just doesn't
work. computer wasen't used for 6 months, if that healps
 
M

Malke

Mr. Smith said:
Why ask here? Do you see OE in this group's title? NO.

Ask elsewhere

Did you think we wouldn't notice when you came back? You're not welcome. And
if you start spoofing me or other people, we'll report you to MS.

Malke
 

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