outlook express deletes word attachments

[BH2]

Hi guys,
I am running window xp and need some help, when anyone sends me a word
attachment on outlooks express. Outlook express won't allow me to look at
the attachment, it just says it has deleted the files. I can send word
attachments ok.
thanks for any help, it is appreciated
regards
BH2

 

[R. McCarty]

Service Pack 1 changes the "Default" handling of attachments.
You must change an option in each OE Profile to allow the
attachments to be opened/saved.

Tools, Options, Security
Uncheck option "Do not Allow Attachments to be saved or
opened....."

 

[Yves Leclerc]

It is not XP Service Pack 1 but Internet Explorer/Outlook Express 6 SP1 that
changes the handling of attachments. I also got this problem when I was
using OE 6 on Windows 98SE.

Y.

 

[Rudi D]

Hi.

But basically using.
Tools, Options, Security
Uncheck option "Do not Allow Attachments to be saved or
opened....."

will fix the problem

 

[Ron Sommer]

XP Service Pack 1 includes Internet Explorer/Outlook Express 6 SP1.
No matter which service pack, the solution is still the same.

 

[Bruce Chambers]

Greetings --

Outlook Express' default security settings are simply trying to
protect you. OE has no way of telling whether an attachment actually
contains a virus or not, so it temporarily blocks any of those file
types that could potentially contain a virus. In Outlook Express,
Tools > Options > Security, uncheck the "Do not allow attachments to
be saved or opened that could potentially be a virus" option, assuming
you trust the source, of course. The wiser course of action, however,
would be to modify your list of unsafe files, as outlined in the KB
articles below:

Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570

Information About the Unsafe File List in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291369

OLEXP Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387


Bruce Chambers

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