Outlook Express continually Dialling

[John Ditchfield]

A friend has Windows XP Home and Outlook Express 6.
Each time she opens up her computer and after the desktop is displayed
the computer automatically dials up her ISP - Virgin.net. This means
that she cannot use her computer without going on line.

The only way she can operate her computer is to unplug the phone line.
Even then the modem continues to try to dial up her ISP.

I have checked that "Never dial a connection" is ticked in the Internet
Options, Connections Dialogue Box, I have removed the modem and
re-loaded it, I have done a full Virus Scan all to no avail.

I would appreciate any suggestions as to what might be causing this and
any suggestions on how to stop it.

 

[Kath Adams]

A friend has Windows XP Home and Outlook Express 6.
Each time she opens up her computer and after the desktop is displayed
the computer automatically dials up her ISP - Virgin.net. This means
that she cannot use her computer without going on line.

The only way she can operate her computer is to unplug the phone line.
Even then the modem continues to try to dial up her ISP.

I have checked that "Never dial a connection" is ticked in the
Internet Options, Connections Dialogue Box, I have removed the modem
and re-loaded it, I have done a full Virus Scan all to no avail.

I would appreciate any suggestions as to what might be causing this
and any suggestions on how to stop it.

Have you looked in OE?
Tools>Options>General>If my computer.....

 

[John Ditchfield]

Have you looked in OE?
Tools>Options>General>If my computer.....

Thanks for the suggestion, yes I had checked that, it is set to
Do Not Connect
So I am still no further in solving the problem.

I also noticed that the 2 small Monitors, which are usually displayed in
the Start up Tray are no longer visible, even when online. Can you
suggest how I might recover them?

TIA