Outlook Express-cant open

[Ron]

I have two E-mail accounts with my ISP so my spouse and I
can each have private mail. We use OE 6 with XP home.
Normal function is to click OE and screen opens up. We can
then access in and out box, tools, accts, etc. Recently
when I click on OE I am presented with an identity login
box which asks me to select an identity and give a
password. Any and all passswords are rejected and I am
unable to get beyond this point. If I try to create a new
password in managing identities I am stymied as I must
confirm old password before editing properties. I can't
even delete identity without providing password which is
again not accepted. Result is I can't access OE screen.
I recently installed Svc Pk2 so I did a system restore to
an earlier date. The OE then performs normally but I lost
the Svc Pk install. How do I retain the Svc Pk2 update
while also preserving the normal functioning of OE. I'd
like the OE screen to come up without having to do an
identity log on. Thanks

 

[Kath Adams]

I have two E-mail accounts with my ISP so my spouse and I
can each have private mail. We use OE 6 with XP home.
Normal function is to click OE and screen opens up. We can
then access in and out box, tools, accts, etc. Recently
when I click on OE I am presented with an identity login
box which asks me to select an identity and give a
password. Any and all passswords are rejected and I am
unable to get beyond this point. If I try to create a new
password in managing identities I am stymied as I must
confirm old password before editing properties. I can't
even delete identity without providing password which is
again not accepted. Result is I can't access OE screen.
I recently installed Svc Pk2 so I did a system restore to
an earlier date. The OE then performs normally but I lost
the Svc Pk install. How do I retain the Svc Pk2 update
while also preserving the normal functioning of OE. I'd
like the OE screen to come up without having to do an
identity log on. Thanks

This should help.
http://insideoe.tomsterdam.com/faqs/how.htm#delnopass

Better NG for OE problems.
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress