Outlook Error message

[Jennifer]

Hi there, can anyone help me out? Everytime I start my
Outlook a message pops up saying

The add-in "C\WINDOWS\SYSTEM\MOCIEXT.DLL" could not be
instatlled or loaded.

When I hit OK it starts Outlook. How can I fix this
problem. There are some things that I can not access in
Outlook too.

Please help. Thanks.

JL

 

[Scott Atkins[MSFT]]

Hi Jennifer,

It sounds like you are having a problem with an Outlook Add-In. Try this and see if your problem is temporarily resolved.
Open Outlook and go to > Tools > Options > "Other tab" > Advanced Options > Add-In Manager and uncheck Max Sync.
If this resolves the issue, you might need to remove and reinstall this Add-In.

Regards,

Scott Atkins MCSE, MCSA
Partner Technical Lead - Outlook
Microsoft Technical Support
for Platforms and Business Applications
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