Some common reasons why Outlook will not shut down completely when you click
either the X or Exit:
1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support
for an alleged fix.
3. Franklin-Cover Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the background
to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and outgoing
mail.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Peter asked:
| Sorry - having just reread my message, it wasn't very helpful, was it?
|
| I'm using Outlook 2003 and the the problem occurs when I close
| Outlook - in that it doesn't completely close, the icon is still in
| the systray and Outlok is shown as running in Taask Manager. When I
| try and start Outlook, it takes a while to respond and then the error
| pops up, asking me if I want to restart Outlook and send a report to
| Microsoft.
|
| Funny, but I can't replicate it at the moment - it's working OK, so
| I'll shut down my PC and see if it happens again.
|
| Pete
|
|
| || Can you get more details about the error so we can try to help
|| diagnose it? Also, which version of Outlook are you using?
||
|| ||| Microsoft Office Outlook has encountered a problem and needs to
||| close. We are sorry for any inconvenience caused
|||
||| Why do I keep getting thsi %*^%$££$% error?
