OUTLOOK Encrypted PST

[Dan]

I just switched computers and cannot open my backed up "encrypted" Outlook
PST file. I can see it but can't open it or change it to non-encrypted. I
need to get to all my saved emails. The file does show a "user name &
certificate number" when I right click it.

How can I get to my backed up data?

 

[Gordon]

I just switched computers and cannot open my backed up "encrypted" Outlook
PST file. I can see it but can't open it or change it to non-encrypted.
I
need to get to all my saved emails. The file does show a "user name &
certificate number" when I right click it.

How can I get to my backed up data?

How did you encrypt it?

 

[Dan]

I used the Outlook backup utility program.

How did you encrypt it?

 

[Gordon]

I used the Outlook backup utility program.

Then presumably you need the same application installed on your new machine
to un-encrypt it!

 

[Pat Willener]

What makes you think that your PST file is "encrypted"?

Make sure that the backup file does not have the read-only attribute
set, then just open it with Outlook (File | Open | Outlook data file).