Outlook email address issue

[Andrew]

Hi there,

Recently upgraded hard drive and re-installed Outlook 2003. I understand
that the system list of predictive emails will only grow as I send new emails
but the issue I'm having is that everytime I restart the computer it looses
any memory of email addresses that I have sent. Hence becoming very
annoying!! I have checked and the correct box is ticked in Tools>Options etc
but it still happens. Effecively it remembers them as long as I dont turn the
computer off. Please help me...

 

[Russ Valentine [MVP-Outlook]]

Autocompletion is not a robust or reliable feature. It frequently stops
working, usually because Outlook loses its connection to its autocompletion
cache. This can happen for a number of reasons, most often because Outlook
is not exiting completely and thus not writing to the cache. Make sure you
run no add-ins or sync software that might hold Outlook open after you exit.
After you find and resolve the problem that is preventing Outlook from
exiting properly, you may need to create a new Outlook profile to get
autocompletion to work again. If you're lucky you'll be able to migrate your
old cache to the new profile following directions here:
http://www.ingressor.com/autocompletetips.htm