outlook don't send heavy emails

[Guest]

My outlook don't send emails with heavy attachments. I use to have Outlook XP
and I changed by Outlook 2003, the error code is 0x800CCC0F, and says that is
a problem with my ISP, but I didn't change anything with my ISP, I just
changed the Office XP by the Office 2003, and now I can not send emails with
big attachments.
I tried everything but I could not solve the problem, and I need to send
several information asap.

Thanks for you reply.

Best regards.

Fabio Palumbo

 

[Pat Willener]

See http://support.microsoft.com/kb/813514 for a list of possibilities,
troubleshooting, and possible solutions.

 

[Guest]

Thanks a lot, buy I've already tried everything.

I checked my account info, I deleted de account, and create a new one, I
changed every point in the advanced configuration, step by step to check if
something
changes, and something changed, now I have no error, just says sending, the
process finalize ok but the email remains in the outgoing folder.

I disabled the check of the outgoing messages in Norton.

It seems to be all ok, also I can send smaller messages, but not the bigger
ones.
The only point I don't understand is the one about MTU, what is this? Where
can I check it?

I'm now contacting Symantec support so see what they say, also I checked the
yahoo help page, but could not find anything helpful.

Thanks again

 

[Peter Foldes]

How large is the attachment. Did you check with your ISP on their limit in size for sending attachments

 

[Guest]

I tried first with two documents one fo 250 and another of 350 aprox. Then I
tried each separately, after 10 or more attemps the email of 250 was sent.
The other was a little bit more difficult, first I tried to send it via the
web page of yahoo, and the message was sent. And finally after more than 20
attemps the message gone out.
I changed several times the configuration, with several differents
combinations.
Now is sending with no problems, regular emails, I didn't try again with big
files.

Thanks a lot