outlook Ctrl K issue

[mauriceabousaad]

Hello folks

When i have a contact in the Global address list and in the contacts
at the same time.
i try to insert this contact in the To: fields but when i press Ctrl
K in order to resolve the name it shows the the contacts in the global
address list but not the one in my personal contacts.
But if open outlook web access it shows me both

I added the Contact and the global address list to the address book.

Please Help

 

[Brian Tillman]

Hello folks

When i have a contact in the Global address list and in the contacts
at the same time.
i try to insert this contact in the To: fields but when i press Ctrl
K in order to resolve the name it shows the the contacts in the global
address list but not the one in my personal contacts.
But if open outlook web access it shows me both

I added the Contact and the global address list to the address book.

If you have a contact in both the GAL and a Contacts folder, CTRL-K will
resolve to the first address book encountered and stop. In the Address Book
interface, click Tools>Options and choose the order Outook will use for
resolution.

 

[mauriceabousaad]

If you have a contact in both the GAL and a Contacts folder, CTRL-K will
resolve to the first address book encountered and stop. In the Address Book
interface, click Tools>Options and choose the order Outook will use for
resolution.

Hi Brian,
thanks for the help but this is what i know too. but the problem is
happening when we are opening the webmail (OWA)
its showing both and not resolving only the first one in order. it is
showing the contacts in the local address book and in the Global
address list

thanks