Outlook Crash When create an account in BCM

[Guest]

I ve got office 2003 Professional (Complete Office Updates), Then I ve
install as stand alone BCM. When I want to create an BCM account, Outlook
crash (Microsoft Outlook has encounteres a problem and needs to close. We
are sorry for the inconvenience)
I don't know if it helps, but when I install BCM it install SQLDE, and the
SQL systray icon shows empty inside the circle (of the icon, something like
"No Estate") But the service is running.

Thx.

 

[Guest]

The SQL Problem was solved, now the systray icon shows the Status and I'm
abble to connect to this local instance via SQL Server Manager.

BUT !!, the problem with OutLook remain, every time I want to create and BCM
Account, when the FORM load, outlook popup a crash window.

Any Idea ???

 

[Guest]

UPDATE Information.

What I've Got:
- OFFICE PROFESSIONAL 2003 With BCM UPGRADE. (FULL Office Update)
- MSSQL DESKTOP ED. (Test It and Fully Functional)

Problem IS:
- OUTLOOK Crash when loading Account Creation Form OR New Oportunities Form.

Please, any HELP ???

 

[Chris Leeds, MVP-FrontPage]

I used to get a lot of that but after trying the BCM2 it seems to be a thing
of the past.
Which BCM do you have?

--
Chris Leeds,
Microsoft MVP-FrontPage

ContentSeed: great tool for web masters,
a fantastic convenience for site owners.
http://contentseed.com/

 

[Guest]

Chris first I would like to thank you for your answer.
Related to your question, I'm Using a Fresh Install of BCMV2 over Outlook
2003 Professional (Not previous BCM V1 installed).
Is there any way I can debug the error ?, I was searching in event viewer
for a more detailed error, but didn't found anything.
I think this feature will be very helpfull for my day to day work, so any
support is more than welcome.

 

[Raul]

Hi

Can you try doing a detect and repair of Office from the maintenance
mode.Does it happen when you open Outlook in the safe mdoe by going to run >
outlook /safe.Also have you tried clearing the cache under tools > options >
other advanced option > custom forms.

Raul Thomas

 

[Guest]

Raul thanks you your support I solve it !!!!
The problem was solved with add/remove programs > Office Professional 2003 >
change > Repair Installation.

Thanks to you and Chris for your support

Regards