Outlook Attachments - See paper clip but not below the subj line in the email wi

  • Thread starter Greg Transmit via OfficeKB.com
  • Start date
G

Greg Transmit via OfficeKB.com

When I look at Outlook 2003 emails from my Exchange account on my XP laptop
I see the attachment symbol (paperclip) beside emails, and if I open an
email with the paperclip symbol beside it, Ill see the attacment(s) listed
just below the subject line. There will be a proper icon etc. representing
the file type, and I can easily open o save the attachment from this point
by clicking on the icon. Most of my atachements are xls, doc, & pdf.
I have my account set up on my desktop PC (XP pro) as well, and when I
look at my inbox I have the same emails with paperclips beside them,
however when I open these emails, I have no icon or attachment name below
the subject line. I do however show a file name and size at the bottom of
the actual message text, as part of the message. I went through the process
to copy my pst & ost files off my laptop to see if the problem was within
the 2nd pst file downloaded from the server, however I still get the same
result.
Is it possible that there is a setting within the Outlook 2003 prgm or my
XP mail settings that is causing me to be unable to access valid Outlook
2003 attachments?
 
M

Milly Staples [MVP - Outlook]

Attachment placement is dependent upon message format:

Plain Text = below message in separate window.
HTML = in separate header below subject
RTF = placed in body where cursor is when selecting.

NOTE: 1 and 2 may be reversed depending on your version of Outlook.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Greg Transmit via OfficeKB.com asked:

| When I look at Outlook 2003 emails from my Exchange account on my XP
| laptop I see the attachment symbol (paperclip) beside emails, and if
| I open an email with the paperclip symbol beside it, Ill see the
| attacment(s) listed just below the subject line. There will be a
| proper icon etc. representing the file type, and I can easily open o
| save the attachment from this point by clicking on the icon. Most of
| my atachements are xls, doc, & pdf. I have my account set up on my
| desktop PC (XP pro) as well, and when I look at my inbox I have the
| same emails with paperclips beside them, however when I open these
| emails, I have no icon or attachment name below the subject line. I
| do however show a file name and size at the bottom of the actual
| message text, as part of the message. I went through the process to
| copy my pst & ost files off my laptop to see if the problem was
| within the 2nd pst file downloaded from the server, however I still
| get the same result. Is it possible that there is a setting within
| the Outlook 2003 prgm or my XP mail settings that is causing me to be
| unable to access valid Outlook 2003 attachments?
 

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