Outlook attachments are not received or file type is altered

[Guest]

When I make attachments to my Outlook messages they are reported as either
not being received or the file type has been changed, typically to .dat
extension, so are unreadable.
Why ?

 

[Roady [MVP]]

Change your message format from Rich Text to Plain Text or HTLM. Rich Text
is only supported by Outlook.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

 

[Guest]

Thanks for the assistance. What you say works.
What concerns me though is that the recipients are using Outlook Express. Is
it truly that Outlook doesn't "talk" to Outlook Express?
Seems a fundamental problem if that's the case?

 

[Gordon]

Thanks for the assistance. What you say works.
What concerns me though is that the recipients are using Outlook Express. Is
it truly that Outlook doesn't "talk" to Outlook Express?
Seems a fundamental problem if that's the case?

Why should it? Outlook Express is the successor to MS Mail and News -
Outlook was designed from the very start for intra-domain mail.....

 

[Guest]

Why be so negative? The default supply in Windows is Outlook Express. I would
hope that an 'Upgrade' would be better than and also backward compatible.
If it doesn't talk to Outlook Express then why not say so in the Help files.
Seems that you are actually in favour of incompatible programmes. ?
If Outlook was designed from the 'bottom up' what would it have taken to
make it backward compatible.? Or at least to state " do not use Rich Text if
sending to Outlook Express".
If life was all about falling down holes to learn simple facts we haven't
come very far in the ast couple of hundred thousand years have we?
Thank you MVB for your CONSTRUCTIVE response.
Gordon, it's what I expect from Accountants. Never yet met one that thinks
Positively.

 

[Roady [MVP]]

It's in the Help file

====
Rich Text format
Outlook Rich Text Format (RTF) is a Microsoft format that only the following
e-mail programs understand: Microsoft Exchange Client versions 5.0 and 4.0,
Microsoft Office Outlook 2003, Outlook 2002, Outlook 2000, Outlook 98, and
Outlook 97. You can use RTF when sending messages within a company that uses
Microsoft Exchange Server; however, it is recommended that you use HTML. RTF
supports text formatting, including bullets, alignment, and linked objects
(linked object: An object that is created in a source file and inserted into
a destination file, while maintaining a connection between the two files.
The linked object in the destination file can be updated when the source
file is updated.). Outlook automatically converts RTF messages to HTML when
you send a message to an Internet recipient, so message formatting is
maintained and attachments will be received properly. Outlook also
automatically formats meeting and task requests and messages with voting
buttons so these items can be properly sent intact across the Internet to
other Outlook users, regardless of the default format you have set.

====

Note that it is not an upgrade; Outlook and Outlook Express are completely
separate products. Outlook is developed by the Office team and Outlook
Express by the Windows/Internet Explorer team.

Also note that you are not talking about backward compatible but forward
compatible; you want a "lesses" product to read a "higher" format.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com


Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Why be so negative? The default supply in Windows is Outlook Express. I
would
hope that an 'Upgrade' would be better than and also backward compatible.
If it doesn't talk to Outlook Express then why not say so in the Help files.
Seems that you are actually in favour of incompatible programmes. ?
If Outlook was designed from the 'bottom up' what would it have taken to
make it backward compatible.? Or at least to state " do not use Rich Text if
sending to Outlook Express".
If life was all about falling down holes to learn simple facts we haven't
come very far in the ast couple of hundred thousand years have we?
Thank you MVB for your CONSTRUCTIVE response.
Gordon, it's what I expect from Accountants. Never yet met one that thinks
Positively.

 

[Gordon]

Why be so negative? The default supply in Windows is Outlook Express. I would
hope that an 'Upgrade' would be better than and also backward compatible.

Outlook is NOT an "upgrade" to Outlook Express. The two are COMPLETELY
different programs as indicated in my reply.

 

[Guest]

It's in the Help file, in the same way as the Galactic Highway Planning
consent was in HHG2TGalaxy. In a locked drawer, in a dark unlit room.
They use the phrase " You might have sent the message using RTF to a contact
whose email does not support RTF..."
This is a Microsoft product to a Microsoft product.
With the greatest respect to Gordon, he appear to see this as a satisfactory
'designed' condition. He didn't answer the question, he appeared to want to
excuse it?
Your attachment note suggests that Outlook DOES the conversion
automatically. In my case it did not and does not, only if I send in HTML,
not RTF.

Thanks again MVP.

It's in the Help file

====
Rich Text format
Outlook Rich Text Format (RTF) is a Microsoft format that only the following
e-mail programs understand: Microsoft Exchange Client versions 5.0 and 4.0,
Microsoft Office Outlook 2003, Outlook 2002, Outlook 2000, Outlook 98, and
Outlook 97. You can use RTF when sending messages within a company that uses
Microsoft Exchange Server; however, it is recommended that you use HTML. RTF
supports text formatting, including bullets, alignment, and linked objects
(linked object: An object that is created in a source file and inserted into
a destination file, while maintaining a connection between the two files.
The linked object in the destination file can be updated when the source
file is updated.). Outlook automatically converts RTF messages to HTML when
you send a message to an Internet recipient, so message formatting is
maintained and attachments will be received properly. Outlook also
automatically formats meeting and task requests and messages with voting
buttons so these items can be properly sent intact across the Internet to
other Outlook users, regardless of the default format you have set.

====

Note that it is not an upgrade; Outlook and Outlook Express are completely
separate products. Outlook is developed by the Office team and Outlook
Express by the Windows/Internet Explorer team.

Also note that you are not talking about backward compatible but forward
compatible; you want a "lesses" product to read a "higher" format.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com


Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Why be so negative? The default supply in Windows is Outlook Express. I
would
hope that an 'Upgrade' would be better than and also backward compatible.
If it doesn't talk to Outlook Express then why not say so in the Help files.
Seems that you are actually in favour of incompatible programmes. ?
If Outlook was designed from the 'bottom up' what would it have taken to
make it backward compatible.? Or at least to state " do not use Rich Text if
sending to Outlook Express".
If life was all about falling down holes to learn simple facts we haven't
come very far in the ast couple of hundred thousand years have we?
Thank you MVB for your CONSTRUCTIVE response.
Gordon, it's what I expect from Accountants. Never yet met one that thinks
Positively.

Why should it? Outlook Express is the successor to MS Mail and News -
Outlook was designed from the very start for intra-domain mail.....

 

[Guest]

Like Die Hard 1 & Die Hard 2 are different films?
If they're SO different why not name them differently.

It's a bit of bad code and bad practice.
Why do Microsoft say " upgrade to Outlook for improved accessibility and
features".
Another case of double speak.
Say what they mean and mean what they say.
It's disingenuous to offer an Upgrade path that you say isn't.

 

[Gordon]

Like Die Hard 1 & Die Hard 2 are different films?
If they're SO different why not name them differently.

Everyone's been saying this for years apart from Microsoft! Apparently the
Mail and News client offered in Vista IS going to be named differently......

 

[Guest]

Hi Roady, I'm having the some problem, but I've been it the HTLM format
forever and this just started happening. Thanks to you, I can at least get my
attachments out if I switch it to Plain Text format. any other ideas about
why they don't get to some recepients or change format in the html format?

Thanks,
Andy